Outside Sales Advisor

Overview

Our associates celebrate lives. We celebrate our associates. Pre-Arrangement Advisors are responsible for generating sales through company-provided leads from multiple channels. Our primary focus is in-person meetings with families and preplanning seminars regarding prearranging. We also have the ability to sell remotely when necessary, and the Company will provide necessary telecommunication platforms to the Pre-Arrangement Advisors.

• Convert Company provided leads into sales.
• Maintain a network of customers from Company provided leads.
• Build and maintain a network of sources from which to identify new sales leads.
• Communicate with customers and leads to identify and understand their product or service needs; identify and suggest products and services to meet those needs.
• Demonstrate the functions and utility of products or services to customers based on their needs.
• Ensure customer satisfaction through ongoing communication and relationship management; resolve any issues that may arise post-sale.
• Daily use of Sales Force or applicable CRM system.
• Attend daily/weekly/monthly calls, training, block time on the floor in the office or at home.
• Report daily, weekly, monthly sales and appointments to the Sales Manager.
• Comply with industry compliance during the entire sales process.
• Other responsibilities as assigned.

• Minimum Requirements
• Education:
  
  High school diploma or equivalent
• Certification/License:
  Appropriate Funeral Director License in Specific States Only
• First 30 days of employment complete PAA Curriculum Certification Dignity University
• Experience:
  
  2-5 years of Business to Consumer, Inside Homes/Remote Sales experience (preferred but not required)
• 1-2 years of industry experience (preferred but not required)
• 3-5 years in transferable experience
• Knowledge,
  
  Skills and Abilities
  
  
• Exceptional level of professionalism
• Strong telephone, interpersonal and communications skills
• High level of compassion and integrity
• Strong “one call/visit close” ability
• Must be able to multi-task, set priorities and manage appointments
• Experience with in-home and/or seminar based sales preferred
• Proficient computer skills required, with experience working on a tablet preferred
• Independent, self-reliant, and self-motivated
• Excellent Customer Service Skills. Conveys information clearly and concisely in written and spoken communication
• Resolves problems and provides solutions to customers in a timely manner
• Time management and organizational skills
• Entry level Microsoft Office Suite (Word, Excel, Outlook)
• Reliable transportation; own a cellphone

• Work Environment:
  Work indoors and outdoors during all seasons and weather conditions
• Travel:
  Local travel to customer homes and local business locations
• Attire:
  Business casual attire is required when in contact with customers
• Work Posture:
  Frequent standing and long periods of sitting; may require climbing stairs
• Physical Demands:
  Manual dexterity for paperwork, calculators, computers, iPads, and phone usage; move, push and pull up to 25 lbs
• Driving to and from appointments
• Work Hours:
  
  Outside sales position with varied hours based on customer needs; travel locally depending on market

Postal Code: 75075

Job Location:

US-TX - Plano

We are a company committed to supporting families at difficult times. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we are dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.