Vice President of Sales, ERP Pro & Municipal Justice

Vice President of Sales, ERP Pro & Municipal Justice

The Vice President of Sales is responsible for leading Tyler's ERP Pro and Municipal Justice sales organization to drive recurring revenue growth, customer retention, and market expansion. This executive must achieve annual revenue targets exceeding $20 million through new customer acquisition, expansion, and retention across both portfolios. The role oversees inside sales, outside sales, solutions engineering, and manages a team of over 45 professionals, building a high‑performance culture with strong visibility into customers and opportunities.

The VP also partners closely with Marketing to shape market messaging, demand generation strategy, and go‑to‑market initiatives. Collaboration with Application Support, Technical Support, Professional Services, Training, Product Management, and Product Development ensures strong customer outcomes, effective market positioning, and sustained retention.

• Own recurring revenue growth performance across the ERP Pro and Municipal Justice software portfolio, including new customer acquisition, expansion revenue, and retention.
• Develop and execute annual and quarterly sales strategies aligned with company growth objectives.
• Establish sales targets, pipeline expectations, forecasting discipline, and performance metrics across all commercial functions.
• Maintain governance over deal qualification to ensure opportunities pursued are a strong strategic and operational fit.
• Support strategic modernization initiatives that drive recurring revenue growth, customer adoption, and long‑term platform evolution.
• Lead forecasting accuracy, pipeline inspection, deal progression, and revenue attainment reviews.
• Establish and maintain high standards for CRM data quality, pipeline hygiene, forecasting accuracy, and sales process adherence.
• Personally engage in strategic opportunities, executive‑level customer relationships, and high‑value deal negotiations.
• Drive disciplined sales execution through consistent operating cadence, accountability, and performance management.
• Drive cross‑sell and expansion opportunities across the broader Tyler portfolio by partnering with peer sales organizations and supporting One Tyler go‑to‑market alignment.
• Lead strategic initiatives that expand recurring revenue opportunities, strengthen competitive positioning, and open new growth markets.
• Identify emerging growth opportunities, adjacent markets, and competitive threats.

• Develop and coach sales leaders, building leadership capability, succession plans, and organizational depth across the commercial organization.
• Lead and develop a commercial organization of over 45 team members across Inside Sales, Field Sales, and Solutions Engineering.
• Build a culture of accountability, urgency, and collaboration.
• Establish organizational structures, role clarity, and accountability across the commercial organization.
• Establish clear performance expectations and hold leaders accountable for achieving sales, pipeline, forecasting, and customer engagement objectives.
• Develop territory plans, quota assignments, account coverage strategies, and resource allocation models that support growth objectives.
• Regularly evaluate territory assignments, quota allocation, account coverage, and organizational capacity to ensure alignment with market opportunity and business objectives.
• Drive sales process standardization and operational rigor across all commercial functions.
• Ensure sales professionals and sales leaders have the training, tools, resources, product knowledge, and coaching necessary to effectively engage customers and achieve business objectives.
• Drive continuous improvement in proposal quality, sales process effectiveness, and commercial execution.

• Partner with customer‑facing teams to strengthen retention, customer satisfaction, and expansion opportunities.
• Ensure commercial engagement strategies support customer success and long‑term account growth.
• Work cross‑functionally with at‑risk accounts to improve outcomes.
• Develop executive engagement…