Relationship Manager--Vice President

Position: Relationship Manager-Payments-Vice President
:

Category:
Relationship Manager

Job Schedule:

Full time

Posted Date: T22:55:03+00:00

Job Shift:

Base Pay/Salary:
Chicago,IL $-$;
Palo Alto,CA $-$

You are a strategic thinker, passionate about delivering solutions to clients. You have found the right team.

As a Relationship Manager within Merchant Services, you will be primarily responsible for a select portfolio of Middle Market clients. You will partner closely with the firm-wide bank coverage team, including JPMorgan Payments Treasury Services. You will be accountable for maintaining strong relationships with key decision-makers and influencers within those assigned client relationships. You will meet JP Morgan Merchant Services' profitability goals through strategic client management, re-contracting of existing business and identification, pursuit and acquisition of incremental business within the designated portfolio.

Job responsibilities:

* Achieve firm-wide business objectives, including the annual revenue plan at target margins; by maintaining and growing existing relationships, identifying incremental business and maintaining high levels of client satisfaction

* Execute sales/support strategies in conjunction with other lines of business; including, but not limited to the Commercial Bank, JPMorgan Payments Treasury Services, FX and Card Services to optimize product and service delivery

* Acts as a principal point of contact to internal partners, and as the primary contact for the client relationship on behalf of Merchant Services

* Implement and support ongoing client strategy and co-coordinating cross-sell opportunities with other parts of JPMorgan Payments Treasury Services

* Clearly understand client needs by applying a strategic, consultative selling approach to cultivate payment optimization strategies, develop appropriate product solution recommendations and grow the business

* Prepare and deliver quarterly business reviews and analysis on strategic client relationship, as well as provide compelling financial and market analysis to support proposals to expand business

* Participate in external industry conferences to ensure market visibility for the JPMorgan franchise within the identified market segment.

Required qualifications, capabilities and skills:

* 8 + years of experience within a strategic relationship management role, business development role; or technology related experience

* Demonstrated ability to grow and expand relationships with Fortune 500 caliber clients

* Experience and comfort level working with C-suite level client stakeholders

* Experience collaborating across multi-faceted financial institutions or similar institutions, especially with relationship bankers, product, service and operations partners

* Demonstrated ability to work across cultures with internal teams and external clients

* Exceptional relationship management skills, strong presentation skills and exceptional verbal and written communication skills

* Travel required-25%

Preferred qualifications, capabilities and skills:

* Bachelor's degree or equivalent experience; MBA desired

* Expertise in specialized industries such as, with other financial institutions, fintech, billers, major and specialty retail and vertical knowledge within the payments industry is a plus