Business Development Rep II

Job Description

As a Business Development Representative II in the Proactive Sales channel you will be working in a fast-paced environment and will be responsible for meeting monthly and annual production goals by selling a suite of Merchant Services products and services to our current and prospective clients via multiple ways of communication.

The Small & Medium-Sized Business Organization (SMB Payments) is part of the global JPMorgan Payments organization and is an innovative leader in serving small and medium-sized business clients through banking, payments, and value-added services. We take a client-first approach in developing solutions that help our more than 5 million small business customers across the US and Canada to start, run and grow their businesses.

Together, JPMorgan and Chase hold the #1 position in the payments market share—both in number of transactions and volume—processing over 2 trillion in volume and over 50% of eCommerce transactions in the U.S. The SMB Payments team is a group of builders with an entrepreneurial mindset, and we are looking for team members who value collaboration, accountability, inclusivity, customer centricity and innovation.

• Cultivate new business opportunities from inbound generated lead sources, partner referrals, and marketing programs.
• Identify and self-source client opportunities through building and utilizing referral networks and centers of influence to independently identify and pursue potential new business clients. Serve as a trusted advisor, leveraging core knowledge, to recommend and promote banking and payment processing solutions to clients to ensure a seamless client experience across Chase.
• Execute a short sales cycle with a high velocity of leads.
• Communicate both verbally and in writing with key decision-makers at a variety of levels (small to mid-size business owners, CEOs, etc.) to evaluate needs and propose solutions from our payment solution portfolio.
• Regularly conduct calls with prospects, centers of influence (COIs), and existing Chase clients through the remote, Hub-based model.
• Complete analysis to competitively identify and price Chase products and services for profitability. Maintain detailed and accurate electronic sales records and prepare sales reports as required.
• Negotiate leveraging customized pricing models with clients to close business.
• Work with internal partners to ensure successful implementation and product ramp-up.
• Protect the firm by following sound risk management protocols and adhering to regulatory requirements. Work directly with Credit, Risk, and Quality Control to adhere to Anti‑Money Laundering/Know Your Customer regulations.

• Strong knowledge of the merchant services industry, products and services, and diverse types of businesses, industries, markets, financial and economic concepts.
• Excellent communication skills both verbally and in writing with individuals at all levels, internally and externally. Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint.
• Proven ability to build relationships with clients and internal partners and influence others to achieve desired outcomes.
• Use sound judgment to offer comprehensive and customized solutions that best meet client needs; be able to identify and recommend appropriate alternatives when traditional solutions do not apply.
• Ability to balance the needs of clients with the associated risks and interests of the firm.
• Establish and consistently use a disciplined process to manage time; use time strategically to accomplish business objectives and follow through with commitments.

JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total…