Inside Sales Representative

Inside Sales Representative (Sales)

We are seeking a motivated and results-driven Inside Sales Representative to join our dynamic team. In this role, you will be responsible for maintaining existing customer accounts, identifying new business opportunities, building relationships with current & potential clients, and driving sales growth. You will play a crucial role in expanding our market presence and contributing to the overall success of the organization.

This role will also align and work closely with our customer support team to manage tasks.

• Performance Responsibilities
• Manage a current roster of accounts to maintain and grow the business
• Maintain and manage current customer relationships
• Development of new business via Leads / IRR / other sources
• Works in conjunction with Plano Sales Support Team
• Conduct telemarketing efforts to generate leads and qualify prospects.
• Engage in inside sales activities to convert leads into customers.
• Collaborate with the sales team to develop effective strategies for business development.
• Communicate effectively with potential clients to understand their needs and present tailored solutions
• Participate in technical sales discussions to convey product benefits and features.
• Research market trends and competitor activities to identify new opportunities for growth
• Helps with customer service issues when needing to resolve billing or other issues
• Preparing Quotes and Presentations
• Collecting Account information / New Account Set up
• CRM Compliant
• Utilize Hub Spot (CRM) to track interactions, manage leads, and report on sales activities
• Responsible for CRM updates and keeping information current
• KPI Focused
• Willingness to make up to 50 calls a day to warm leads and current customers
• Customer Touches and outreach through phone / email / marketing campaigns

• Proven experience in telemarketing or inside sales is highly desirable.
• Strong collaboration skills to work effectively within a sales team environment.
• Excellent communication skills, both verbal and written, to engage with clients confidently.
• Background in business development with a focus on building long-term relationships.
• Familiarity with Hub Spot or similar CRM software for managing customer interactions.
• Ability to analyze market data and adapt strategies accordingly.
• Understanding environmental regulations is beneficial but not required

• The employee must be able to lift and/or move up to 20 pounds.
• Employee is required to sit, stand, walk for extended periods.
• Travel will be required if needed to visit company locations across multiple states.
• Travel by car and airplane will be required.
• The work environment characteristics described here are representative of those an employee will encounter while performing the essential job functions of this job.