Regional Director,US Strategic Key Accounts Job Plano area,Texas USA,Sales

Regional Director, US Strategic Key Accounts

The Regional Director, US Strategic Key Accounts is responsible for developing executive-level relationships, driving enterprise growth, and leading the commercial strategy for a portfolio of the company's largest hospitality ownership groups, management companies, casinos, and strategic customers throughout the United States. This role serves as the primary executive relationship owner for assigned accounts while partnering across Sales, Business Development, Solutions Engineering, Operations, Customer Success, Marketing, Product Management, and Business Excellence to deliver measurable business outcomes for both the customer and ASSA ABLOY Global Solutions.

Regional Directors are expected to operate as trusted business advisors by developing long-term account strategies, identifying enterprise growth opportunities, expanding adoption of the company's complete hospitality technology portfolio, and maintaining disciplined execution through the US Strategic Key Accounts Operating System (SKAOS) and Strategic Key Account Management System (SKAMS).

Primary Responsibilities

Strategic Account Leadership
Revenue Growth
Executive Customer Engagement
Portfolio Management
Cross-Functional Leadership

Performance Measures (KPIs)

Success in this role will be measured through a balanced scorecard including:
Financial Revenue Growth, Gross Margin, Enterprise Opportunity Growth, Additional Solutions Revenue Share of Wallet Expansion, Customer Executive Relationship Development, Customer Retention, Strategic Account Penetration, Q Completion, Customer Satisfaction, Operational CRM Accuracy, Forecast Accuracy, Account Plan Completion, Pipeline Health, Strategic Initiative Execution, Leadership, Cross-functional Collaboration, Internal Communication, Commercial Leadership, Organizational Influence, Continuous Improvement.

Qualifications Required

Bachelor's degree or equivalent business experience.
7+ years of B2B sales or strategic account management experience.
Experience managing enterprise or national accounts.
Executive presentation and communication skills.
Strong commercial negotiation experience.
CRM proficiency (Dynamics 365 preferred).
Ability to travel approximately 40–60%.

Preferred

Hospitality technology experience.
Hotel ownership or management company experience.
Enterprise account planning experience.
Experience leading executive business reviews.
Knowledge of hospitality technology ecosystems.
Experience selling integrated technology solutions.

Core Competencies

Executive Presence
Strategic Thinking
Commercial Acumen
Relationship Development
Negotiation
Business Planning
Financial Acumen
Cross-Functional Leadership
Communication
Accountability
Problem Solving
Customer Focus
Organizational Influence

What Success Looks Like

Within the first 12 months, the Regional Director will:

Establish trusted executive relationships across assigned accounts.
Develop comprehensive strategic account plans for each portfolio.
Execute consistent executive engagement and Q cadence.
Deliver measurable revenue growth.
Increase penetration of additional solutions across existing customers.
Maintain excellent CRM and forecasting discipline.
Demonstrate strong collaboration across Strategic Key Accounts, Business Development, and Business Excellence.
Consistently execute the standards established by the US Strategic Key Accounts Operating System (SKAOS) and Strategic Key Account Management System (SKAMS).