Sales Support Analyst

Sales Specialist
- Channel Support

Position Type: 12 + month contract to (hire + multi-extension capability). Location /

Schedule:

Fully Onsite, Plano, TX. Rate: 46.00 /hr. W2.

Education:

Bachelor's Degree in Marketing, Business, Supply Chain, or equivalent professional training.

We are seeking an experienced Sales Specialist
- Channel Support to provide operational coordination, sales enablement, and administrative support for Samsung Channel sales initiatives and partner programs focused on software and solutions offerings. This role bridges revenue planning, demand forecasting, and business analytics to optimize partner adoption, track sales pipelines, and maintain smooth alignment between internal Samsung teams and external channel partners.

• Revenue Planning:
  Expertise in tracking revenue pipelines, analyzing inventory requirements, and aligning sales targets with operational planning.
• Business Analysis:
  Proven ability to build dashboards, prepare pipeline summaries, compile Q /business review materials, and evaluate sales statistics to identify growth opportunities.
• Demand Planning:
  Experience supporting demand review processes, maintaining backlog/order tracking, and facilitating Return to Forecast (PSI) visibility.

• Channel Enablement & Partner Support:
  Coordinate channel training sessions, organize enablements, facilitate partner onboarding, and assist with software migration initiatives across Samsung software and solutions offerings.
• Sales Analytics & Reporting:
  Prepare comprehensive sales reports, pipeline summaries, executive dashboards, and business review materials to support strategic sales reviews.
• Pipeline & Operations Coordination:
  Maintain backlog and order tracking, manage regular CRM updates, monitor opportunity statuses, and coordinate follow-up actions from customer and partner discussions.
• Cross-Functional Communication:
  Act as a central point of contact between internal Samsung teams and channel partners to resolve ongoing support requests, track project milestones, and gather market/customer feedback.
• Sales & Account Support:
  Assist in identifying prospective channel opportunities, consulting with partners post-sale to resolve operational bottlenecks, and ensuring alignment on delivery timelines and contract terms.

• Experience:
  
  5-7 years of progressive experience in sales operations, channel support, demand planning, or revenue analysis within a technology or consumer electronics environment.
• Systems & Tools:
  Proficiency with enterprise CRM platforms (e.g., Salesforce), sales dashboards, Excel (VLOOKUP, Pivot Tables), and reporting tools.
• Core Competencies:
  
  Strong verbal/written communication, interpersonal negotiation skills, time management, and the ability to operate independently in a high-volume, matrixed corporate environment.

#IND #LI-DC2