Customer Solution Director Sales Pubblicato ore fa

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Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.

Ericsson's Customer Unit US Hyperscalers & Regional Accounts delivers innovative technologies and services to hyperscalers, utilities, MSOs, U.S. Government agencies, and regional and rural customers across the United States. As a Customer Solutions Director based in Plano, TX, you will serve as a key representative for Ericsson — providing thought leadership and technology consultancy while maintaining accountability for customer-focused solutions. You will drive new business opportunities, develop competitive offers, and advance strategic deals through to closure across Ericsson's full portfolio, including Networks, Cloud and Software Services, Managed Services, and Enterprise Wireless Solutions.

• Collaborate with Key Account Management (KAM) teams to grow customer business
• Position Ericsson as a technology leader to generate new sales opportunities
• Develop and deliver customer presentations, drawing on relevant domain expertise
• Lead the technical sales process and design comprehensive solutions that address customer needs
• Initiate and maintain proactive dialogue with current and prospective customers, building relationships and identifying new opportunities
• Keep customers informed about the implications of emerging technology trends
• Evaluate Ericsson's strategy and plans in relation to customers' strategic goals
• Communicate customer visions, strategies, and requirements internally within Ericsson
• Build and maintain strong relationships with account teams, customer stakeholders, business units, and third-party partners
• Identify market and customer requirements and help shape product roadmap development accordingly
• Drive upsell opportunities throughout the sales process to contribute to increased sales volumes

• 10+ years of experience in technology, solutions, and/or product management within the telecommunications industry
• Experience with technologies including RAN, Cloud, Core, IP routing and switching, OSS, and BSS
• Strong understanding of hyperscaler ecosystems and cloud platforms, including experience with Google, Meta, Amazon/AWS, Microsoft/Azure, or comparable providers
• Working knowledge of solution costing, BoM/BoQ development, proposal preparation, and delivery handover
• Ability to connect technical design with customer business outcomes, value, and total cost of ownership
• Strong communication and negotiation skills, with the ability to engage effectively at both executive and technical levels
• Ability to lead distributed, cross-functional solution teams in a collaborative manner
• Strong analytical, problem-solving, and decision-making skills
• A proactive, organized approach with a solid understanding of key business drivers
• Bachelor's degree in Engineering required;
  Master's degree preferred
• Prior Customer Solutions Representative (CSR) experience is a plus
• Ability to travel up to 50%

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives…