Field Services

Overview:

Tek Wissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. This Client is one of the leading providers of Information and Communication Technology (ICT) to service providers. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt, and scale, making our customers successful in a fully connected world

Plano, TX 75024

• Client is seeking a Data Center Services Technician to support the installation, operation, and maintenance of infrastructure within hyperscale and enterprise data center environments.
• This role is ideal for technicians with experience in data center operations, telecommunications, structured cabling, or IT infrastructure who are ready to work independently on standard deployment and operational tasks.
• As a Data Center Technician, you will execute rack-and-stack activities, structured cabling installations, equipment provisioning, testing, and operational support while ensuring work is performed safely, accurately, and in accordance with client and customer standards.

• Independently install and deploy servers, network devices, storage equipment, and related infrastructure according to engineering designs and installation documentation.
• Install, route, terminate, and dress copper and fiber cabling while ensuring proper labeling, cable management, and adherence to quality standards.
• Install rack power distribution units (PDUs), connect equipment to assigned power sources, and verify proper power and management connectivity.
• Perform equipment provisioning, hardware component installation, and out-of-band (OOB) management connections.
• Execute basic testing and validation activities, including continuity testing, fiber verification, and standard equipment turn-up procedures.
• Perform moves, adds, changes, disconnects (MACD activities), and standard field-replaceable unit (FRU) replacements following approved procedures.
• Maintain accurate installation records, test results, inventory updates, and as-built documentation.
• Identify and escalation design concerns, operational issues, and safety risks to senior technicians or site leadership.

• High school diploma, technical certification, vocational training, or equivalent experience required.
• 1+ years of experience in data center operations, structured cabling, telecommunications, field services, or IT infrastructure support.
• Working knowledge of data center hardware, racks, servers, networking equipment, power distribution systems, and structured cabling.
• Understanding of copper and fiber cabling practices, basic optical networking concepts, and installation standards.
• Ability to interpret engineering drawings, installation documentation, and methods of procedure (MOPs).
• Experience performing rack-and-stack, cabling, testing, and equipment installation activities with minimal supervision.
• Strong attention to detail, organizational skills, and commitment to quality and safety.
• Ability to collaborate effectively with technicians, project teams, vendors, and customers while managing assigned work independently.

• Comfortable working in a physically active environment where lifting, standing, working at heights, and moving equipment may be required.
• Ability to work on ladders or elevated work platforms and comply with all applicable safety requirements and certifications.
• Ability to lift and move equipment up to 50 lbs.

Tek Wissen Group is an equal opportunity employer supporting workforce diversity.