AI and Automation Engineer

Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.

Early career professionals, join Ericsson's Technology Operations AI (TOAI) team to operationalize AI and automation at scale across North America. You'll build production-grade AI, GenAI, and agentic solutions that streamline telecom operations, cut manual work, and enable faster, data-driven decisions - delivering measurable cost and efficiency gains in how networks are deployed and managed.

• Design and ship AI-powered automation and agentic workflows that eliminate manual operational tasks.
• Build LLM/GenAI solutions (GPT-style interfaces, conversational agents, workflow tools) backed by Python REST APIs.
• Orchestrate agents with Lang Chain/Lang Graph, including memory/state, tool integrations, and human-in-the-loop patterns.
• Develop scalable data pipelines using Pandas/SQL/JSON; integrate with enterprise APIs in secure cloud-native architectures.
• Containerize, deploy, and operate solutions with Docker and Kubernetes (AKS), preferably in Azure.
• Monitor and troubleshoot with observability (e.g., Azure Application Insights) and document architectures, workflows, and pipelines.
• Partner cross-functionally to identify automation opportunities that reduce cost and improve execution efficiency.

Essential

Skills:

• Bachelors in Computer Science or related field of study
• 0 to 2 years' experience in Python, SQL DB, Flask, Pandas, JSON, Angular (preferred) or React.
• Strong experience with Python development, including libraries such as Pandas and JSON handling.
• Hands‑on experience building REST APIs using Flask or similar frameworks.
• Experience working with LLM‑based systems, including prompt engineering and model configuration.
• Familiarity with agent frameworks such as Lang Chain or Lang Graph.
• Experience with cloud‑native architecture and API‑based integrations.
• Knowledge of containerization technologies (Docker) and orchestration platforms such as Kubernetes (AKS preferred).
• Strong experience with SQL and structured data processing.
• Experience with API testing tools such as Postman.
• Strong collaboration, problem‑solving, and communication skills.

Preferred

Skills:

• Experience designing agent‑based workflows including memory management, tool orchestration, and human-in-the-loop interactions.
• Experience deploying AI solutions in Azure cloud environments.
• Familiarity with Angular or React for building lightweight user interfaces.
• Experience with YAML‑based configuration and infrastructure automation.
• Exposure to AI observability and application monitoring tools.
• Experience with Azure Application Insights, Docker, Kubernetes

Ericsson is proud to be an Equal Opportunity employer. If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: United States (US) || Plano (Country/ City)

Job details: Application Dev & 3rd Level Support

Your Pay: The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job‑related knowledge, qualifications, skills, education, training, and experience.

Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro‑ration rules apply.

Your Health: Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an…