Lead Software Engineer - AI​/ML and IaC

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorgan

Chase within the Consumer and Community Banking technology - Deposits Platform, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Designs, develops, and deploys AI/ML models and agent‑based systems to automate business and technology processes.
• Leads the integration of intelligent agents for workflow automation, decision-making, and process optimization.
• Builds and maintain AI‑driven tools to automate IAC development, deployment, and management across cloud and on‑prem environments.
• Collaborates with Dev Ops teams to enhance CI/CD pipelines using machine learning for predictive analytics and automated remediation.
• Develops AI‑powered observability solutions to monitor, analyze, and proactively manage application and infrastructure health.
• Automates alerting, root cause analysis, and incident response using advanced ML techniques.
• Works closely with cross‑functional teams (engineering, product, operations) to identify automation opportunities and deliver impactful solutions.
• Stays abreast of emerging AI/ML technologies, frameworks, and industry trends.
• Drives continuous improvement by evaluating and implementing new tools, methodologies, and approaches.
• Adds to team culture of diversity, opportunity, inclusion, and respect

• Formal training or certification on software engineering concepts and 5+ years applied experience.
• Hands‑on practical experience delivering system design, application development, testing, and operational stability
• 5+ years of experience in AI/ML engineering, with proven expertise in agent‑based systems and automation.
• Strong experience in automating IAC development (e.g., Terraform, Ansible, Cloud Formation) using AI/ML.
• Deep understanding of observability tools (e.g., Prometheus, Grafana, ELK stack) and automation using AI/ML.
• Proficiency in Python, Java, or similar programming languages; experience with ML frameworks (Tensor Flow, PyTorch, Scikit‑learn).
• Familiarity with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes).
• Advanced understanding of agile methodologies such as CI/CD, application resiliency, and security
• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.

• Proficiency in automation and continuous delivery methods
• In‑depth knowledge of the financial services industry and their IT systems
• Practical cloud native experience

We offer a competitive total rewards package including base salary, commission‑based pay, discretionary incentive compensation, and benefits such as comprehensive health‑care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching.

Equal Opportunity Employer/Disability/Veterans

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

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