Lead Software Engineer - Cloud DevOps & AI

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorgan

Chase within the Consumer and Community Banking - Deposits team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.

** Job responsibilities*
* +  Design and implement CI/CD pipelines, infrastructure-as-code (IaC) frameworks, and container orchestration strategies leveraging tools such as Kubernetes, Docker, Terraform, and Spinnaker, while utilizing AI-driven automation to streamline deployment and management across cloud and on-premises environments.

+  Lead the architecture, deployment, and management of cloud infrastructure in AWS, establishing and enforcing best practices for reliability, scalability, security, and cost optimization across all cloud environments.

+  Drive the adoption of AI and machine learning capabilities within Dev Ops workflows, including intelligent monitoring, predictive analytics, and automated remediation, while evaluating and integrating AI-powered tools to continuously improve development velocity, system reliability, and operational efficiency.

+  Lead the integration of intelligent agents for workflow automation, decision-making, and process optimization.

+  Develop AI-powered observability solutions to monitor, analyze, and proactively manage application and infrastructure health, automating alerting, root cause analysis, and incident response using advanced ML techniques.

+  Work closely with cross-functional teams including engineering, product, and operations to identify automation opportunities and deliver impactful solutions.

+  Stay abreast of emerging AI/ML technologies, frameworks, and industry trends, driving continuous improvement by evaluating and implementing new tools, methodologies, and approaches.

+  Provide hands-on technical guidance to a team of software and Dev Ops engineers, fostering a culture of innovation, accountability, and continuous learning.

+  Conduct code reviews, architectural assessments, and design discussions to uphold engineering excellence.

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** Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.*
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** Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.*
* ** Required qualifications, capabilities, and skills*
* +  Formal training or certification on software engineering concepts and 5+ years applied experience

+  Experience in AI/ML engineering, with proven expertise in agent-based systems and automation.

+  Strong experience in automating IAC development (e.g., Terraform, Ansible, Cloud Formation) using AI/ML.

+  Deep understanding of observability tools (e.g., Prometheus, Grafana, ELK stack) and automation using AI/ML.

+  Proficiency in Python, Java, or similar programming languages; experience with ML frameworks (Tensor Flow, PyTorch, Scikit-learn).

+  Familiarity with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes).

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Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

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** Demonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security.*
* +  
** Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices*
* ** Preferred qualifications, capabilities, and skills*
* + In-depth knowledge of the financial services industry and their IT systems

+ Practical cloud native experience

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we…