Recreation Aide

Position: Recreation Aide (20 hours) - No Experience Required
At the City of Plano, our values make us who we are and guide us as we SERVE our city. As members of Team Plano, our organizational Values (what is most important to us) make up the acronym, SERVE (Stewardship Engaged Respectful Visionary Excellence).
Job Details

What we offer:

Plano Parks and Recreation offers so much more than just a paycheck:

ü Flexible schedule

ü Competitive pay

ü No experience necessary

ü Required training - FREE

ü Required certifications - FREE

ü Required work attire - FREE

ü Highly respected employer

ü Great resume builder

ü Great first job

ü An opportunity to make a difference

ü Opportunity to meet new friends

ü Fun team environment

Job Details

Plano Parks and Recreation is looking for Recreation Aides. Below is a listing of the primary job responsibilities:

• Provides outstanding customer service.

• Provides information regarding recreation facilities, programs, events, and memberships.

• Assist in monitoring and enforcing policies, procedures, and safety regulations.

• Registers patrons for recreation programs and memberships; advises patrons of available programs and services; verifies membership status.

• Takes money for programs, memberships, reservations, and point of sale items.

• Prepares rooms for program activities, meetings, and events.

What we are looking for

Our Recreation Aides are the front line of the tennis center. They are the first contact for our patrons and set the tone for their experience. Qualities we are looking for include above and beyond customer service, professionalism, knowledge of the City of Plano, excellent phone skills, outstanding communication skills, and accurate typing and computer skills. This position will handle many of the day to day operations including reserving courts, enrolling patrons in classes and leagues, and providing information about the programs and events we offer.

The target hourly rate for this position is 14.19, depending on qualifications.

Summary of Duties: Under close supervision, the Recreation Aide is responsible for providing assistance and support in the supervision of recreation programs, operations, and recreation center areas.

Examples of ESSENTIAL JOB FUNCTIONS

Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Provides outstanding customer service.

• Provides information regarding recreation facilities, programs, events, and memberships.

• Assist in monitoring and enforcing policies, procedures, and safety regulations.

• Registers patrons for recreation programs and memberships; advises patrons of available programs and services; verifies membership status.

• Takes money for programs, memberships, reservations, and point of sale items.

• Prepares rooms for program activities, meetings, and events.

• Participates in cleaning equipment and facilities; restocks and maintains the organization of merchandise for sale.

• Regular and consistent attendance for the assigned work schedule is essential.

Marginal Duties:

• Performs other duties as assigned.

Typical Decisions : The incumbent must interpret and enforce policies, procedures, and safety rules.

Minimum Qualifications:

Knowledge of: Parks and recreation policies and procedures; safety regulations policies, and practices; conflict resolution methods.

Skill in: Communicating clearly both verbally and in writing; completing basic mathematic calculations; interacting tactfully and professionally with the public and parks and recreation patrons.

Education: High school diploma or GED equivalent.

Experience: Six (6) months of previous customer service experience.

Any work related experience resulting in acceptable proficiency levels in the above

Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements

Licenses and Certifications: None. Ability to obtain CPR/AED certification within six months of employment.

Conditions of Employment: Must pass a drug test, driver license check, criminal history background check, periodic CJIS background check (for positions requiring access…