Logistic Operator; POD Validations​/Plano,TX​/Logistics​/JR

Why Work for Us?

Established in 2006, our company continues to grow dramatically within the IT, telecommunications, automotive and SCM industries. We encourage our employees in personal development with a passion to succeed and we offer an excellent benefit package. Every employee has access to medical, vision, dental, life and 401(k) plus many more.

• 401(k) with employer match
• Company‑paid dental, vision, life and medical up to 100%
• Paid sick leave

The Document Specialist is an important function in our Customer Service Representative [CSR] Group at Samsung SDS America [SDSA]. The specialist will validate that our carriers are uploading the correct Proof of Delivery [POD] to our Transportation Manager System [TMS] and that the document is a valid POD as per our customer’s receiving requirements.

• Manually upload PODs to TMS to assist carriers as needed
• Validate that the PODs uploaded to TMS are signed by receivers and that it is the correct document for that shipment
• Verify the PODs are transferring correctly from TMS to SAP
• Identify deliveries with over, short or damaged [OSD] notations on the POD and report to CSR team
• Summarize issues or exceptions and remark in our TMS system
• In‑depth understanding of our process for carrier education purposes
• In‑depth understanding of logistics industry standards and best practices
• Advise Team Leader of all current issues and exceptions

• Supply Chain Planner/Specialist or logistics industry prior work history is preferred
• Competent with Microsoft Office Suite, particularly Excel (vlookups and pivot tables)
• Clear and concise communication skills
• Good attitude and ability to manage assignments independently
• Ability to thrive in a high‑volume environment while maintaining accuracy
• Prioritization, able to shift focus to urgent issues without falling behind on routine duties
• Ability to learn new systems quickly and adapt to abrupt changes
• Well organized and good follow‑up skills
• Detail oriented, sense urgency and know when to escape for assistance
• Can create and maintain professional relationships with customers and carriers

• High School Diploma
• Any work experience