Sr. Freight Forwarding Coordinator

Freight Forwarding Coordinator

Hybrid/Plano. Full-Time | Direct Hire. Compensation: $65,000 – $72,000 annually.

We are seeking a detail-oriented and experienced Freight Forwarding Coordinator to support international logistics operations across ocean and air shipments. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems in real time, and takes ownership of shipments from start to finish.

You will play a critical role in ensuring shipments move efficiently, documentation is accurate, and customers remain informed throughout the process.

Shipment Coordination & Execution

• Manage end-to-end international shipments (ocean import/export and air freight)

• Coordinate with carriers, overseas agents, and internal teams to ensure timely movement of freight

• Track shipments and provide proactive updates to customers and stakeholders

Documentation & Compliance

• Prepare and review shipping documents including bills of lading, commercial invoices, and packing lists

• Ensure compliance with international shipping regulations, customs requirements, and FMC guidelines

• Maintain accurate records within internal systems (Cargowise preferred)

Customer & Carrier Communication

• Serve as a primary point of contact for assigned accounts

• Communicate delays, issues, and solutions clearly and professionally

• Work closely with carriers and vendors to resolve shipment challenges

Problem Solving & Operations Support

• Troubleshoot shipment delays, customs issues, or routing problems

• Identify and resolve discrepancies in documentation or system entries

• Support continuous improvement efforts within the logistics process

• 5+ years of experience in international freight forwarding (ocean and/or air)

• Experience handling NVOCC shipments (import/export)

• 2+ years of hands-on experience with Cargowise (required)

• Strong knowledge of international shipping documentation and compliance

• Familiarity with Incoterms and global trade practices

• Excellent communication, organization, and problem-solving skills

• Ability to manage multiple shipments and priorities simultaneously

• Proficiency with Microsoft Office (Excel, Outlook, etc.)

• Experience working with both ocean and air freight operations

• Exposure to customs clearance processes

• Background supporting high-volume or complex logistics accounts

• Additional language skills (Japanese a plus, not required)

• High-impact role with ownership of shipments and client relationships

• Stable, growing organization with strong operational infrastructure

• Opportunity to work across international logistics operations

• Team-oriented environment with experienced leadership

You are someone who:

• Takes ownership of your shipments

• Pays close attention to detail

• Communicates clearly and proactively

• Stays calm under pressure when things shift (because they will)

• Enjoys being the person who keeps everything moving