Warehouse & Logistics Assistant Manager

Summary

Lead the setup and management of B2B wholesale order fulfillment operations, combining strategic warehouse design with hands-on daily execution. Build scalable systems and processes while ensuring compliance with retailer routing guides and maintaining exceptional service levels for wholesale clients.

• Design warehouse layouts optimized for B2B wholesale volumes (receiving, bulk storage, pick/pack, staging)
• Implement WMS platforms and establish SOPs for all warehouse functions including receiving, putaway, picking, packing, and shipping
• Ensure OSHA compliance, safety protocols, and quality control standards across all operations
• Lead continuous improvement initiatives to optimize throughput and reduce operational costs

• Manage end-to-end order fulfillment ensuring compliance with customer routing guides, labeling requirements, and packaging specifications
• Oversee EDI workflows and ASN transmission to prevent chargebacks and maintain vendor scorecards
• Coordinate with Sales and Customer Service teams to meet SLAs and resolve fulfillment issues
• Handle retailer-specific requirements including custom labeling, pallet configurations, and documentation

• Source and manage carrier relationships (LTL, FTL, parcel) to secure competitive rates and reliable service
• Schedule daily outbound shipments, coordinate freight booking, and ensure on-time delivery performance
• Prepare and verify shipping documentation (BOLs, packing lists, customs documents)
• Monitor shipment tracking and proactively communicate delays or issues to stakeholders

• Maintain inventory accuracy through cycle counting programs and physical inventory audits
• Implement reorder point systems and safety stock protocols to prevent stockouts
• Recruit, train, and develop warehouse staff while managing schedules and performance evaluations
• Foster workplace culture emphasizing safety, accountability, and operational excellence

• Bachelor's degree in Supply Chain, Logistics, Business, or related field preferred (or equivalent experience)
• 3-5 years warehouse/logistics experience with 1-2 years in supervisory role
• Direct B2B wholesale fulfillment experience with retailer routing guide and vendor compliance knowledge
• Proven experience with warehouse setup or significant operational improvements

• Proficiency with WMS/ERP systems (Net Suite, Manhattan, or similar platforms)
• Knowledge of EDI systems, shipping platforms, and advanced Excel skills
• Strong analytical, organizational, and communication abilities with data-driven decision-making approach
• Hands-on leadership style with ability to manage multiple priorities in fast-paced environments

• Ability to work in warehouse environment with varying temperatures and equipment operation
• Capability to lift up to 50 pounds and operate standard warehouse equipment
• Comfortable standing, walking, and working on warehouse floor for extended periods
• Forklift certification required or ability to obtain

Competitive salary commensurate with experience plus comprehensive benefits package. We are an equal opportunity employer committed to building a diverse and inclusive workplace