Human Resources Generalist

We are seeking an experienced HR Generalist to provide comprehensive HR support with a strong focus on leave management, benefits administration, employee relations, and HR operations. This role serves as a trusted partner to employees and managers, ensuring policy compliance, operational excellence, and a positive employee experience throughout the employee lifecycle.

• Serve as the primary point of contact for employees and managers regarding all Leave of Absence (LOA) matters.
• Partner closely with Lincoln Financial Group to administer FMLA, state-mandated leaves, parental leave, military leave, and company-sponsored leave programs.
• Manage end-to-end leave administration, including eligibility reviews, documentation, communication, status updates, return-to-work coordination, and case resolution.
• Educate employees and managers on leave policies, procedures, and compliance requirements.
• Support benefits administration activities, including open enrollment and employee benefits education.

• Act as the initial point of contact for employee relations matters by gathering information, documenting concerns, and escalating issues as appropriate.
• Provide guidance on HR policies, procedures, and employee-related inquiries while maintaining confidentiality and professionalism.
• Analyze employee feedback and inquiries to identify trends and recommend process improvements.

• Support the employee lifecycle, including onboarding, offboarding, internal transfers, and job changes.
• Assist with performance management processes, goal setting, performance reviews, and manager coaching.
• Maintain accurate employee records and support HR reporting, audits, and compliance initiatives.
• Assist with policy updates, employee handbook maintenance, and HR communications.
• Support employee engagement initiatives, training programs, compliance projects, and HR system updates.
• Provide backup support to other HR team members as needed.

• Bachelor’s degree in human resources, Business Administration, or a related field.
• 5–7 years of progressive HR Generalist experience.
• Prior HR experience supporting a retail environment is required.
• Strong knowledge of FMLA, state leave laws, and HR compliance.
• Experience working with third-party leave administrators; experience with Lincoln Financial Group is highly preferred.
• Excellent communication, organizational, and time-management skills.
• Ability to handle confidential information with discretion and professionalism.
• Proficiency with UKG HRIS and Microsoft Office applications.

• HR certification such as PHR, SHRM-CP, or equivalent.
• Experience supporting employees across multiple U.S. states.
• Knowledge of payroll and benefits administration processes.