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Technical Support Specialist
Job in
Plantation, Broward County, Florida, USA
Listed on 2026-07-16
Listing for:
DialedIn
Full Time
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Plantation or Orlando, FL office or Remote
Join Dialed In as a Technical Support Specialist and help revolutionize communication solutions. You'll provide top‑notch support to our customers and troubleshoot issues. Your expertise will ensure customers achieve seamless and efficient operations.
Responsibilities:- Troubleshoot and resolve technical issues for call center software
- Deliver clear and effective guidance to clients
- Document and escape complex cases to developers as needed
- Collaborate with internal teams for advanced support cases
- Provide training and best practices to customers for product use
- 3+ years of B2B support experience, ideally in SaaS or tech industries
- Excellent problem‑solving and technical troubleshooting skills
- Excellent communication abilities
- Experience in call center operations or SaaS support is a plus
- Competitive compensation
- Excellent benefits package
- Growth opportunities
- Hybrid work options
- Apply today to help redefine call center technology!
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