Salon Manager

Overview

FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides skincare in a modern + inclusive environment. FACE FOUNDRIÉ specializes in facials, lashes, brows and skincare with a growing presence across locations. We are seeking a Salon Manager to lead operations, ensure a high level of client satisfaction, and drive business results.

• Demonstrates high standards in customer service
• Meets financial metrics including service revenue, average ticket, client count, rebooking and product sales
• Identifies opportunities for growth such as staffing, scheduling and coaching
• Manages personnel including recruitment, training, product knowledge, loss prevention, performance management, safety and legal compliance
• Conducts regular performance reviews and provides constructive feedback
• Creates and maintains staff schedules to ensure adequate coverage during peak hours
• Responsible for store inventory
• Helps forecast sales, growth trajectories and expansion plans

• Collaborate with the store owner to develop and manage the salon budget
• Monitor and analyze financial reports, identifying opportunities for cost savings and revenue growth
• Implement strategies to achieve sales targets and profitability goals

• Oversee the delivery of high-quality services and ensure client satisfaction
• Address client issues and concerns, providing resolutions in a timely and professional manner
• Maintain a positive and welcoming environment for clients and staff

• Responsible for performing services on guests and leading by example
• Leads through teaching employees and growing their productivity with clear goals; coaching and mentoring skills
• Identify professional development needs for each staff member
• Ensure all technical service and product trainings are attended
• Conduct verbal and technical interviews to identify talents needed for salon growth

• Develop and execute marketing strategies to attract new clients and retain existing ones
• Coordinate and promote special events, promotions, and collaborations to increase salon visibility
• Assist with social media as needed

• Job Types: Full-time
• Availability:
  Nights and weekends are required
• License:
  Esthetics license is required
• Experience:
  
  One year of salon manager experience is preferred