Lead Guest Service Associate - Sales & Guest Experience; Plantation Promenade

Job Title: Lead Guest Service Associate (also known as Front Desk Associate or Sales Associate)

Location: 10099 Cleary Blvd Suite 49 - Plantation, FL 33324

Salary Range: $14.50 - $16.00 Hourly

Hourly + Sales Bonuses

Work Location: In person

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front-desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Be a model for your peers, striving to lead others to their full potential.

• Strong sales and guest service skills.
• Excellent leadership, communication and interpersonal abilities.
• Goal-oriented mindset with a passion for hitting targets.
• Previous experience in retail, sales, or the beauty industry is a plus.
• Availability to work evenings and weekends.

• 401k Company Match
• Health, Vision, and Dental Insurance (28+ hours/week)
• Generous Bonus Incentive 2x/month (Packages + Retail)
• Training and career advancement opportunities

• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee - Have fun while being the best!
• Referral Bonus - Generous Incentive to hire all roles!

Knowledge and Skill Requirements:
High school diploma or GED required; or one – two years related experience or training. Equivalent combination of education and experience will also be considered.