LensCrafters - Plantation, FL - Licensed Optician

The Licensed Optician delivers the brand value proposition and helps establish Lens Crafters as the premier destination for all vision needs within the community. The role creates exceptional value for customers by delivering legendary customer service and perfectly crafted, high‑quality eyewear that exceeds expectations.

• Welcome all customers and set expectations.
• Custom fit glasses and precisely place prescriptions in lenses.
• Act as a leader in optical acumen.
• Take and record measurements, accurately adjust/fit eyewear with attention to detail, and ensure finished items meet standards and customer needs.
• Assist the team with complex product needs and prescriptions.
• Use technology accurately and thoroughly despite time pressure and customer volume; demonstrate exceptional product knowledge and use appropriate tools.
• Proactively explore root causes of issues, think forward, and ensure customer satisfaction and exceeded expectations in a solution‑driven manner.
• Multi‑task, prioritize, and manage time amid competing priorities.
• Strive to achieve exceptional results on Brand KPIs and competencies.
• Maintain store appearance, keep the store clean, attractive, and organized.
• Inform management of safety opportunities and demonstrate safe work practices.
• Be resourceful, self‑motivated, and committed to continual learning, improvement, and results.
• Adhere to company policies and procedures, including discounts, promotions, and inventory management.

• High School graduate or equivalent.
• State licensure.
• Optical dispensing experience.
• Strong customer service skills: effective communicator, listener, and team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use and carry an iPad/tablet.
• Familiarity with POS, computers, and calculators.
• Embrace new technology and change.

• Previous customer service and retail experience.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information, or any other characteristics protected by law.

Native Americans in the U.S. receive preference in accordance with Tribal Law.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the Essilor Luxottica Speak Up Hotline at 844‑303‑0229 (be sure to provide your name, job r, and contact information so that we may follow up in a timely manner) or email HRC