Clinical Research Business Development Specialist

Job Details

Job Location:

CITI Office - Plantation, FL 33324
Position Type:
Full Time
Education Level: 4 Year Degree

Travel Percentage :
Up to 25%

Job Shift: Day
* We do not consider incomplete or Quick Apply applications.

Collaborative Institutional Training Initiative (CITI Program)
CITI Program was established in 2000 and is a leading global online education provider. Its web based training materials serve millions of learners and thousands of subscribing institutions. CITI Program is dedicated to serving the training needs of colleges and universities, healthcare institutions, technology and research organizations, and governmental agencies, as they foster integrity and professional advancement of their learners.
CITI Program is the preeminent leader in online research, ethics, compliance, and safety training. It has trained researchers globally for over 20 years at thousands of academic, research, and healthcare organizations. CITI Program is a dynamic and collegial working environment with opportunities to bring forth new educational materials that support learners and institutions in the U.S. and around the world.

The Clinical Research Business Development Specialist supports CITI Program’s growth by identifying new organizations that may benefit from our training solutions and initiating early stage outreach. This role focuses on researching prospective customers, generating new leads, conducting outbound communications, and helping evaluate training needs at clinical research sites, healthcare organizations, and life sciences companies.

• Conduct market research to identify new prospects and key contacts within clinical research sites, CROs, sponsors, academic medical centers, and healthcare systems.
• Ability to conduct market research and identify new prospects.
• Ability to learn from outreach efforts, identify patterns in prospect needs, and suggest ways to improve messaging and targeting.
• Execute targeted outbound outreach campaigns to generate new leads and initiate introductory conversations.
• Upload, track, and manage leads within the Customer Relationship Management (CRM) system.
• Monitor outreach performance and share observations to help refine messaging and campaign strategies.
• Communicate with new prospects to understand high level training needs and route qualified opportunities to senior team members.
• Collaborate with colleagues to brainstorm outreach ideas, content topics, and emerging market opportunities.
• Participate in required training, team meetings, and ongoing professional development.
• Ability to travel to relevant conferences and industry events, each year, including overnight travel.
• Success in this role will include high quality prospect research, consistent outreach activity, accurate CRM tracking and contribution to qualified new opportunities.

Non Essential Functions will be noted by asterisk (*).

Bachelor’s degree in business, Marketing, Life Sciences, Healthcare Administration, or a related field; or equivalent work experience.

• Minimum 3 to 5 years of experience in outbound sales, lead generation, business development, or customer outreach, preferably within clinical research, healthcare, life sciences, or other regulated industries.
• Experience using CRM systems to manage leads and track outreach activity.
• Ability to learn and communicate the features and benefits of training products.
• Comfort using AI tools to support prospect research, draft and refine outreach messaging, and improve sales and business development campaigns.
• Any appropriate combination of relevant education, experience, and/or certifications will be considered.

• General understanding of clinical research operations, GCP, or regulatory environments.
• Self-starter who is comfortable working independently, testing new outreach ideas, and creatively engaging prospective clients.
• Familiarity with outbound sales strategies, marketing principles, and project coordination.
• Strong organizational skills, attention to detail, and ability to work under deadlines.
• Proficiency with Microsoft Office tools…