Security Shift Supervisor - Hospital

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a Field Security Shift Supervisor. The Field Security Shift Supervisor provides leadership and operational oversight of security services within a healthcare facility for a high profile customer. This role ensures the professional delivery of Patient-Centered, trauma-informed Security Services by Supervising Officers, coordinating training, supporting Clinical Teams, and maintaining compliance with Hospital Policies, Joint Commission standards, EMTALA, CMS requirements, and Site-Specific procedures.  

The Supervisor serves as a key liaison between Hospital Leadership, the Security Account Manager, and frontline Officers-promoting safety, service excellence, and a culture of compassion.

Full Time Shift Supervisor position for hospital in Plantation.

** Pay Rate:**  $20.16/hour

+ Requirements:

+ Must have security supervisor experience

+ Must have minimum 2 years security experience

+ Must have healthcare experience

+ Must be comfortable with morgue duty, restraining combative patients, and receiving vaccines (MMR, Varicella, Tdap)

+ Active D license preferred

+ Open availability is required

** RESPONSIBILITIES:*
* + Oversee the staffing, scheduling, and on-site training for security officers assigned to his/her shift

+ Conduct shift roll-call and regular Site visits; document Officer knowledge and performance, addressing concerns as needed

+ Ensure Officers maintain a professional appearance, including proper hygiene and uniform compliance

+ Verify that Post Order manuals and other training materials are updated and readily accessible

+ Provide on-the-job training to new Security Officers as needed, reviewing responsibilities, emergency protocols, and Client-specific requirements

+ Handle and report on any shift call-offs from Security Officers; assist in finding post coverage, being mindful of reducing overtime as much as possible

+ Stand post in the event of a call-off or emergency situations; this also includes being held over past regular shift due to call offs or emergency situations

+ Initiate investigations and gather information related to incidents that occur (including use of force incidents)

+ Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)

+ Make recommendations for positive and negative personnel actions for those under his/her direct supervision.

+ Respond to Client requests

+ Distribute equipment, company updates, policy changes, and required documents to Officers and assist in retrieving signed documents for the branch office

+ Make emergency notifications as necessary pursuant to site Post Orders

+ Provide direction and instruction to subordinates regarding the performance of their duties

+ Make productivity and cost reduction recommendations to management

+ Make recommendations for updates to Physical Security surveys and post orders

+ Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel

+ Complete daily activity reports, vehicle maintenance reports, and supervisor pass downs as needed

** QUALIFICATIONS (MUST HAVE):*
* + Must possess a high school diploma or equivalent

+ Must be able to pass any State-required training or other qualifications for licensing

+ Must be able to pass a state licensing test if you will be driving a company-owned or client-provided vehicle

+ Post offer, must be able to successfully complete company-provided training related to less lethal methodologies such as handcuffs, baton, OC "pepper" Spray, and/or Taser

+ Must possess one or more of the following:

+ Service in the active-duty military, military reserves, or National Guard

+ Service in Auxiliary Police or Police Cadets

+ Minimum of one year verifiable and successful security experience

+…