Teller Service Associate; Platteville
Listed on 2026-07-23
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Customer Service/HelpDesk
Bilingual, Customer Service Rep, Bank Customer Service, Spanish Customer Service
Description
Dupaco Career is different. You'll work with an inclusive crew of caring, passionate, and fun-loving people and you'll join them in working together toward a higher purpose. When you get here, you’ll know that your voice is valued and heard. You’ll find new and unique ways to make a positive impact just by being you. In the Teller Service Associate role you'll learn skills that will benefit you throughout your Dupaco Career and you’ll find with that knowledge you’ll "Know, Show, and Grow" your way through "YOUR" Career Journey.
There’s a lot to love about working ther it's a great benefit package that helps you take care of yourself, helps you save for your future with a generous 401(k) match, an awesome starting pay of $19.14/hr, monthly and annual incentives, and the ability to build a career worth loving.
- Connecting with members and potential members by providing courteous, professional and knowledgeable service to increase member satisfaction and account usage
- Accurately and efficiently processing transactions – such as deposits, payments, withdrawals, cashing checks, etc.
- Actively listening to identify the member’s unique needs and educating them on appropriate credit union products/services
- Understanding the technology that is available to the members and demonstrating how to use it
- Performing miscellaneous operation duties in accordance with established policies and procedures
- Promoting a positive and professional image of the credit union
- High school diploma or equivalent (i.e. GED) or equivalent experience
- Ability to communicate with our Spanish speaking members preferred
- Customer service & cash handling experience preferred
- Ability to exude confidence and lead by example in providing outstanding member service to members, potential members, and coworkers
- Excellent communication skills with the ability to adjust your communication style to your audience
- A positive attitude and strong desire to help others
- Excellent computer skills with the ability to navigate between multiple programs
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