Office Assistant 1; NY HELPS

Office Assistant 1 (NY HELPS)

This position supports the Facilities, Maintenance & Operations department by coordinating, processing, and dispatching work order requests accurately and promptly. The department provides campus-wide planning, construction, maintenance, and facility improvement services to support the University's operations and educational mission. As part of the Administration and Finance Division, the position contributes to delivering essential services through effective communication, customer service, and coordination of resources.

The expected work schedule is Monday through Friday, 7:00am to 3:00pm.

Examples of

Duties & Responsibilities:

- Provide exceptional customer service through phone, email, two-way radio, and in-person interactions. Support Facilities, Maintenance, and Operations by processing and dispatching work requests in AiM Work Management, maintaining records and office resources, preparing reports and spreadsheets, coordinating communication between campus stakeholders and maintenance staff, and assisting with special projects and other related duties as assigned.

Required Qualifications:

- Must be eligible for permanent appointment to this title pursuant to civil service law. A demonstrated ability to work effectively and collegially with a variety of individuals. Effective communication skills, written and verbal. For those currently on a civil service list:
If you receive an emailed canvass letter, you must respond interested and complete an online application to be considered. This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NYHELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

Minimum Qualifications for applicants not currently civil service eligible for the title:
There are no minimum education or experience requirements for this title. As SUNY Plattsburgh is an institution that delivers challenging and high-quality educational experiences to a diverse group of learners, the successful candidates must demonstrate an understanding of and sensitivity to diversity, inclusion, and equity-minded policies, programs, and practices.

Preferred Qualifications:

- Prior experience as an Office Assistant in a campus setting. Proficient in Google applications.

Salary (Applicant View) - $37,862 (hiring rate), in accordance with CSEA Salary Schedule, plus excellent benefits.

Closing Date - 09/10/2026

Open Until Filled - No

To receive full consideration, supply all requested documents by:

- 09/10/2026

EEO Statement - SUNY Plattsburgh is an equal opportunity employer, committed to excellence through diversity. As an equal opportunity employer and a government contractor subject to VEVRAA, SUNY Plattsburgh complies with hiring regulations regarding sex, color, religion, national origin, disability, age and veteran status.