Academic Success Coach

Academic Success Coach (2 Positions)

We are seeking two Academic Success Coaches to work directly with our social work students through providing proactive outreach, individualized academic coaching, retention-focused interventions, and coordination with faculty and campus partners. These positions will promote student persistence, academic achievement, professional readiness, and timely progression toward degree completion. They also support online student onboarding, foster community building, and facilitate program-specific engagement. The Social Work Department is part of the School of Education, Health, and Human Services, which prepares students for successful entry into their profession.

We focus on an ethical approach to human well-being and encourage critical thinking and practical application. As SUNY Plattsburgh is an institution that delivers challenging and high-quality educational experiences to a diverse group of learners, the successful candidate must demonstrate an understanding of and sensitivity to diversity, equity, and inclusion-minded policies, programs, and practices.

Required Qualifications:

• Bachelor's degree
• Demonstrated ability to identify and build on students' strengths, talents, and cultural capital to support academic and personal success
• Skill in creating welcoming physical or virtual environments that foster student engagement, ownership, and a sense of belonging
• Strong organizational skills with careful attention to compliance and detail
• Excellent written, verbal, and interpersonal communication skills
• Ability to maintain accurate records and handle confidential information in accordance with institutional policies
• Proven ability to work both independently and collaboratively across departments and academic units
• Willingness and ability to travel occasionally between program locations, including Plattsburgh and Queensbury

Preferred Qualifications:

• Bachelor's degree in Social Work or related field
• Experience in higher education administration
• Familiarity with social work education standards, including CSWE EPAS competencies
• Demonstrated ability to build non-hierarchical, "power-with" relationships that promote student autonomy and self-advocacy rather than dependency

Salary (Applicant View) - $51,261 minimum, plus excellent benefits

About Our University - SUNY Plattsburgh, home of the Cardinals, is part of the largest comprehensive university system in the United States. The university offers a diverse selection of more than 60 academic programs across three schools – Arts & Sciences, Business & Economics, and Education, Health & Human Services. Many of these programs are highly ranked and carry strong national and regional reputations that allow students to work with highly skilled faculty who prepare them to excel in their chosen fields and industries upon graduation.

Our campus prioritizes enrollment growth and stabilization, student success, equity and inclusion, and engagement with our North Country region as our four pillars of success. And we are committed to providing each and every Cardinal student a high quality liberal arts education grounded in academic excellence and a well-rounded college experience. SUNY Plattsburgh is a destination campus located in northern New York between the iconic Adirondack Mountains and Lake Champlain.

The campus is a short walk from historic downtown Plattsburgh, New York, where area residents have access to a wide array of arts, food, and events throughout the year, and just over a 1 hour car ride from the cities of Burlington, Vermont, Montreal, Quebec, and Lake Placid, New York, which is best known by locals as a former site of the 1980 Winter Olympic Games.

To receive full consideration, supply all requested documents by: 04/26/2026

EEO Statement - SUNY Plattsburgh is fully committed to excellence through diversity, equity and inclusion, and to supporting a welcoming environment for all students, employees and visitors. As an equal opportunity employer and a government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA), the university guarantees equitable consideration to all qualified applicants with regard to race, color, national origin, religion, creed, age, ability, assigned gender, gender identity, sexual orientation, familial status, economic status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, or any other legally protected status per federal or state laws.