Residential Support Specialist

Make a Difference in Behavioral Health

Behavioral Health Services North (BHSN) Plattsburgh & Surrounding Locations | Full-Time & Part-Time | 2nd Shift & 3rd Shift Opportunities $20-22/hr. with shift differential

At Behavioral Health Services North (BHSN), we believe recovery happens through connection, compassion, and community.

If you're looking for more than "just a job" and want to be part of a team transforming care and enriching lives, we'd love to hear from you.

We are currently seeking Support Staff professionals to join our growing Adult Residential and Crisis programs serving adults, children, and families across the North Country. These are rewarding opportunities for individuals who want to make a meaningful impact while building experience in behavioral health, human services, psychology, social work, or crisis support.

Apply today to be considered for upcoming interviews. Interviews will be taking place over the upcoming weeks for individuals joining our June 22, 2026 onboarding group.

• Full-Time and Part-Time positions
• Evening (2nd Shift) and Overnight (3rd Shift) schedules
• Adult Residential Programs
• Adult & Children's Crisis Houses

As a Support Staff team member, you will provide direct support to individuals experiencing mental health, behavioral health, or life stability challenges by helping create a safe, supportive, recovery-focused environment.

Responsibilities may include:

• Supporting residents and participants with daily living skills
• Providing emotional support, de-escalation, and encouragement
• Assisting individuals in developing coping and wellness strategies
• Maintaining a safe, structured, and welcoming environment
• Supporting transportation, appointments, activities, and community integration
• Observing self-medication administration per program protocols
• Documenting services and participant interactions
• Collaborating with multidisciplinary behavioral health teams
• Assisting during crisis stabilization and recovery support services

No two shifts are the same and every shift matters.

We're seeking compassionate, dependable individuals who:

• Enjoy helping others
• Stay calm under pressure
• Communicate well and work collaboratively
• Value teamwork and person-centered care
• Want to grow within behavioral health and human services

• High School Diploma or GED required
• Human services, behavioral health, psychology, social work, or related experience preferred
• Experience supporting individuals with mental health or substance use challenges is a plus
• Valid NYS Driver's License required
• Ability to work evenings, overnights, weekends, and holidays as scheduled

• Competitive pay with additional shift differential opportunities
• Generous paid time off
• Health, dental, and vision insurance
• Retirement plan options
• Paid training and professional development
• Opportunities for advancement and internal growth
• Work that truly makes a difference in your community

Apply today to join one of the fastest-growing behavioral health organizations in the region!

JOIN A WORKPLACE WHERE YOU BELONG

BHSN is an Equal Opportunity Employer and champions Diversity, Equity, and Inclusion across all levels of the organization. We are committed to ensuring every team member can be their authentic self and thrive both personally and professionally. We consider all qualified applicants without regard to race, ethnicity, color, creed, national origin, gender identity or expression, sexual orientation, age, disability, marital or familial status, military or veteran status, genetic predisposition or carrier status, arrest or conviction record, domestic violence survivor status, reproductive health decisions, citizenship or immigration status, or any other factor protected by law.