Enterprise Delivery Lead; Hybrid

Position at Parts Town

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. But we're also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times.

We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat – Apply Today!

Perks

• Parts Town Pride – check out our virtual tour and culture!
• Quarterly profit-sharing bonus
• Hybrid Work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Casual dress code
• On demand pay options:
  Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don't worry, we've got you covered.

The Enterprise Applications Delivery Lead is responsible for leading the delivery, optimization, and support of enterprise business applications and integration platforms that enable critical business processes across the organization. This role serves as the bridge between business stakeholders, IT teams, vendors, and delivery partners to ensure successful implementation, enhancement, and operation of ERP, CRM, integration, EDI, and other enterprise platforms.

The ideal candidate combines technical expertise, program leadership, stakeholder management, and process improvement experience to drive scalable and reliable enterprise solutions.

• Lead end-to-end delivery of enterprise application initiatives, including ERP, CRM, integration, supply chain, procurement, and customer-facing platforms.
• Manage project scope, timelines, budgets, risks, and resource allocation.
• Establish delivery governance, project standards, and release management processes.
• Coordinate cross-functional teams including business analysts, developers, architects, and external partners.

• Own application lifecycle management for critical enterprise systems.
• Drive system enhancements, upgrades, integrations, and continuous improvement initiatives.
• Ensure application performance, availability, security, and compliance requirements are met.
• Develop and maintain application roadmaps aligned with business objectives.

• Oversee enterprise integration solutions including APIs, EDI, middleware, and cloud integration platforms.
• Collaborate with architects to define scalable integration strategies and standards.
• Ensure reliable data exchange between internal and external systems.
• Support modernization initiatives leveraging SAP Integration Suite, APIs, cloud services, and automation technologies.

• Partner with business leaders to understand strategic priorities and translate them into technology solutions.
• Facilitate prioritization of application enhancements and project portfolios.
• Communicate project status, risks, and outcomes to executive leadership.
• Manage vendor relationships, contracts, and service-level agreements.

• Establish KPIs and service metrics for enterprise application delivery and support.
• Drive process standardization, automation, and operational efficiency initiatives.
• Ensure adherence to IT governance, security, and compliance frameworks.
• Lead incident management and problem resolution for critical business applications.

• Mentor and develop application delivery, business…