Non-Conformity Cell Quality Technician

Title: Non-Conformity Cell Quality Technician

Pay Rate: $28.00/hour
Employment Type: Contract
Duration: 6-Month Contract
Schedule: Full-time, Day Shift (Monday - Friday)
Location: Plattsburgh, NY 12901 (100% Onsite)

Tekberry is seeking a detail-oriented and organized Non-Conformity Cell Quality Technician to support our client, a global leader in rail transportation and mobility solutions, at their Plattsburgh, NY manufacturing facility. This role supports supplier quality, containment, inspection, and non-conformance management activities in a fast-paced production environment.

The ideal candidate will have experience supporting quality engineering, supplier quality, or non-conformity management processes, including documentation, containment activities, ERP systems, and supplier communication.

As a W2 employee, you will have access to health benefits.
Responsibilities

• Characterize and document defects on purchased parts using structured problem-solving methods (5W2H)
• Create and manage Non-Conformity Reports (NCRs) within ERP systems and supplier quality portals
• Secure production lines by identifying, isolating, and mapping non-conforming material
• Coordinate containment, sorting, inspection, and rework activities internally and with suppliers
• Organize re-feeding of compliant replacement parts to production lines within takt-time requirements
• Block and manage non-conforming inventory and coordinate stock controls
• Request and implement inspection criteria and incoming quality control updates within ERP systems
• Notify suppliers of NCRs and support supplier-related quality issue resolution
• Support supplier rework and containment activities as needed
• Participate in daily and weekly meetings with production, quality, and supplier teams
• Monitor KPI metrics related to non-conformities, containment, supplier response, and restricted inventory
• Follow all EHS (Environmental, Health & Safety) requirements and manufacturing safety procedures

Must-Have Qualifications

• High School Diploma or GED
• Minimum of 2 years of experience in:
  • Quality engineering, supplier quality, or non-conformity management
  • Non-Conformity Report (NCR) processes, containment actions, and root-cause documentation
  • ERP systems and supplier quality portals for inspections and reporting
• Strong attention to detail and organizational skills
• Strong communication and collaboration skills
• Problem-solving mindset and ability to work cross-functionally
• Comfortable working in a manufacturing environment

Preferred Qualifications

• Experience with in the railway, transportation, manufacturing, or industrial industry
• Familiarity with manufacturing safety guidelines and procedures
• Experience supporting containment, sorting, inspection, or supplier quality activities
• Understanding of quality KPIs and non-conformance tracking processes

Work Environment

• Work is performed in a manufacturing setting
• Requires a combination of sitting, standing, walking, bending, stooping, and reaching throughout the shift

Tekberry, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected category.

Tekberry is a Certified Minority Business Enterprise (MBE) and Disadvantaged Business Enterprise (DBE).

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