Public Safety Dispatcher
Job in
Pleasant Grove, Jefferson County, Alabama, 35127, USA
Listed on 2026-08-17
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-17
Job specializations:
-
Government
Emergency Crisis Mgmt / Disaster Relief, Interpreter, Bilingual -
Customer Service/HelpDesk
Emergency Crisis Mgmt / Disaster Relief, Interpreter, Bilingual
Job Description & How to Apply Below
- Support public safety agencies by receiving emergency and non-emergency telephone and radio messages in a communication center.
- Enter all requests for service into the computer-aided dispatch (CAD).
- Dispatch public safety personnel as warranted.
- Provide information and referrals to citizens for non-emergency calls.
- Operate a technological workstation including multiple monitors, telephones, two-way radios, etc.
- Review work through playback of recorded calls and checking records for accuracy.
- Experience in a customer service-oriented position (e.g., interacting with people, providing information and/or a service).
- No felony convictions or misdemeanors involving violent offenses or issues of moral turpitude.
- Willing to submit to a general and criminal background check.
- Willing to work an 8- or 12-hour shift on any shift or day (e.g., nights, weekends, holidays) and overtime as needed.
- Experience as a public safety dispatcher.
- Emergency Medical Dispatch (EMD) certification.
- Emergency Fire Dispatch (EFD) certification.
- Emergency Police Dispatch (EPD) certification.
- National Crime Information Center (NCIC) certification.
- Cardiopulmonary Resuscitation (CPR) certification.
Demonstrates expertise in emergency communication and dispatching, with certifications in Emergency Medical Dispatch, Emergency Fire Dispatch, and Emergency Police Dispatch. Proficient in operating technological workstations and managing multiple communication channels effectively.
Highest-signal resume keywords- Emergency Medical Dispatch (EMD) Certification
- Emergency Fire Dispatch (EFD) Certification
- Emergency Police Dispatch (EPD) Certification
- National Crime Information Center (NCIC) Certification
- Customer Service Experience
- Computer-Aided Dispatch (CAD)
- Emergency Dispatching
- Call Playback Review
- Record Accuracy Checking
- Interpersonal Communication
- Information Providing
- Emergency Medical Dispatch (EMD) Certification
- Emergency Fire Dispatch (EFD) Certification
- Emergency Police Dispatch (EPD) Certification
- National Crime Information Center (NCIC) Certification
- Cardiopulmonary Resuscitation (CPR) Certification
- Public Safety
- Emergency Services
- Dispatching
- Customer Service Orientation
- Technological Workstation
- Two-Way Radios
- Multiple Monitors
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