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IT Support Technical Support HelpDesk/Support Systems Administrator

Tier II Technical Support Specialist

Job in Pleasant Grove, Jefferson County, Alabama, 35127, USA
Listing for: Kenect
Full Time position
Listed on 2026-05-16
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Kenect is hiring a Tier II Technical Support Specialist in Pleasant Grove, Alabama. You will be responsible for providing technical support to clients, resolving complex issues, and acting as the point of escalation for customer success teams. The ideal candidate has over 2 years in technical support, a knack for problem-solving, and excellent communication skills. Kenect offers comprehensive health benefits, a paid day off for birthdays, and an onsite gym.

Join us to help enhance customer engagement and satisfaction while thriving in a supportive environment.
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