High-Impact Customer Solutions Specialist
Job in
Pleasant Grove, Utah County, Utah, 84062, USA
Listed on 2026-08-17
Listing for:
Kenect
Full Time
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager
Job Description & How to Apply Below
Kenect is hiring a Customer Solutions Specialist to manage a pooled book of 5,000+ accounts, drive renewals, and deliver business reviews and trainings. You will use Jira for reactive support, Planhat for proactive tasks, and AI tools to scale outreach.
A fast-paced, high-volume environment requires initiative, organization, and strong communication to ensure customer value and retention. The role focuses on relationship management and driving customer value across renewals, expansions, and
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