Patient Service Representative

Intermountain Health -  - Responsibilities:
Provide courteous and professional connections with patients over the phone, in person or via secure messaging.;
Resolves patient needs related to patient intake and care to deliver a superior customer experience.;
Documents all phone calls accurately in the electronic medical record (EMR).;
Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.;
Registers patients over the phone or in person by confirming, entering, and updating all required demographic data on the registration system.