Concierge Security Engineer

Concierge Security Engineer 2 page is loaded

Concierge Security Engineer 2

Apply locations Pleasant Grove, UT, USA time type Full time posted on Posted 30+ Days Ago job requisition  

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the
Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60
lists, and we recently took home the
2024 CRN Products of the Year
award. We’re proud to be named a Leader in the IDC Market Scape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights
. Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations.

Our mission is simple:
End Cyber Risk. We’re looking for a Concierge Security Engineer 2 to be part of making that happen.

About the Role:

The Concierge Security Engineer 2 (CSE2) isa key member of the Concierge Security Team that delivers world-class Arctic Wolf security services.

TheCSE2supportsthe technical relationship with their assigned customers and leveragestheirskills and expertise to fulfill key responsibilities.

As a Concierge Security Engineer 2, you will:

• Create and maintain an outstanding partnership with customers;
• Support the direct delivery of Arctic Wolf network and endpoint security solutions to customers, including tasks such as investigating security events, and configuring, troubleshooting and verifying data sources;
• Actionor escalate customer requests for guidance, information or support ina timely manner, including coordinating efforts with other teams, as needed.
• Proactively interact and communicate with internal and external stakeholders.

TheCSE2 role combines aspects of an IT Security Analyst, a Security Architect, and an Incident Response Consultant. A successful

CSE2 possesses strong technical aptitude andan ability to communicate, educate, and share informationeffectivelywith non-technical people.

Who You Are:

You thrive in fast-paced environments and have a positive can-do attitude. You are a critical thinker that continually learns and can navigate uncertainty. You enjoy working with customers andin a team, are an excellent communicator, andare abletoeasily interact with a variety of people,personalities and technical skill levels. Above all, your passion for cybersecurity and partnering with customers shows in everything you do!

Your experience could look like:

• 1-5yearsof experience in a hands-on security role with agoodknowledge of security architecture
• Degreeor diplomain a relevant field,orcertificationsand experience equivalent
• Strong partnering and relationship building skills in a professional context
• Strong communication skills, both written and verbal
• Strong analytical and problem-solving skills

Additional skills and experience:

• Security testing and forensics tools
• Malware analysis
• Scripting/Coding experience
• Incident response
• Authentication and identity management
• Risk management,assessment and common compliance frameworks
• Penetration testing and attack simulation

About Arctic Wolf

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA ),
Best Places to Work – USA ),
Great Place to Work – Canada ),
Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.

Our Values

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and…