Senior Revenue Operations Analyst

About Us

Kenect is a leading AI-powered texting and reputation management platform used by 10,000+ dealerships and service businesses across North America. We help companies streamline communication, respond faster, and drive real revenue by converting their main business line into a text-enabled number and unifying messaging, reviews, payments, and customer conversations in one simple platform.

What sets Kenect apart from other communication tools is our deep industry expertise and seamless integrations with the systems dealers already use. Teams trust us because our technology is easy to adopt, built for real-world workflows, and delivers measurable improvements in speed, customer satisfaction, and operational efficiency.

We’re a fast-growing, mission-driven team building technology that strengthens human connection in a digital-first world and we’re just getting started.

As a Senior Revenue Operations Analyst at Kenect, you'll own the strategic and analytical engine behind our go-to-market motion. This is a true Rev Ops role you'll design and manage the processes, reporting, and insights that keep Sales and Marketing aligned, from territory design to pipeline health and forecasting. You'll be a builder — but on the data and strategy side.

That means owning dashboards, data models, and the analytical infrastructure that drives decisions. A dedicated Salesforce systems team handles workflows, automation builds, and platform administration; your job is to shape the strategy behind those systems and own the reporting and insights that come out of them. We're not looking for a pure analyst who reports on the business, and we're not looking for a pure technician who builds in a vacuum.

We need someone who has lived in Rev Ops, understands the nuance of what actually drives revenue, has the technical chops to build and maintain the infrastructure that supports it — and the ability to sit in a leadership meeting and tell the room something they don't already know.

• Lead core Rev Ops functions including territory design and sales process optimization — translating strategy into operational frameworks the team can execute against.
• Own pipeline health and forecast analysis: surface trends, identify risks, and bring a clear point of view to Sales and Marketing leadership — not just data, but recommendations.
• Partner cross-functionally with Sales, Marketing, and Finance to align on metrics definitions, reporting standards, and the go-to-market processes that sit between teams.
• Build and maintain dashboards and reports across Power BI and Salesforce — owning accuracy, usability, and the data models underneath them.
• Work directly in Salesforce on the reporting and analytics layer: pulling data, validating it, and ensuring what leadership sees reflects reality. The systems team owns the backend builds — you'll guide the strategic thinking behind them and own the output.
• Write SQL queries to connect, transform, and validate data across systems — supporting both day-to-day reporting needs and deeper analytical work.
• Develop executive-ready presentations and narrative summaries that communicate findings clearly to non-technical stakeholders, including the C-suite.
• Identify and build AI-powered automations that remove friction across the sales org — from intelligent workflows and data enrichment to tools that help reps spend more time selling and less time on everything else.
• Document processes, metrics definitions, and reporting structures so the business isn't dependent on one person to explain how anything works.

• 4–6 years of hands‑on Revenue Operations or Sales Operations experience in a B2B SaaS or tech environment — you've owned Rev Ops processes, not just supported them.
• Deep understanding of the go‑to‑market motion: you've worked through territory design, pipeline management, and forecasting and can do it again here without a playbook.
• Proven BI skills — you've built dashboards and data models that executives rely on, in Power BI, Tableau, Looker, or a comparable platform. Power BI is what we use; strong skills in any serious BI tool with the ability to…