Tier II Technical Support Specialist: Problem Solver
Job in
Pleasant Grove, Utah County, Utah, 84062, USA
Listed on 2026-06-07
Listing for:
Kenect
Full Time
position Listed on 2026-06-07
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Kenect is looking for a Tier II Technical Support Specialist in Pleasant Grove, Utah to enhance customer communication and support. The role involves troubleshooting complex issues via phone, email, and text, providing escalation support, and maintaining customer satisfaction.
The right candidate will have at least 2 years of technical support experience and will be adept in problem-solving and communication. Kenect offers a dynamic workplace with benefits including health insurance, onsite gym, and flexibility for personal time.
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