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CX Knowledge Architect for AI-Driven Support
Job in
Pleasant Grove, Utah County, Utah, 84062, USA
Listed on 2026-08-09
Listing for:
Pura USA
Full Time
position Listed on 2026-08-09
Job specializations:
-
Software Development
AI Engineer (Applied/Software)
Job Description & How to Apply Below
Pura is reimagining fragrance through AI-powered support and an immersive customer care knowledge system. The CX Knowledge Specialist owns the health and accuracy of the knowledge base, ensuring agents and AI tools access reliable, well-structured content.
You’ll build scalable processes, train staff, and align documentation with evolving product changes. This on-site role at Pleasant Grove UT shapes how customers experience scent every day.
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