DispatcherFront Office

Coleman Information Technology Group, Inc. in Walnut Creek, Ca. is looking for two part-time Dispatcher to join our team. This is a great opportunity for the right person to provide basic support to our customers and our IT team. The person in this position reports directly to our Operations Manager.

Shift Varies Monday - Friday

Other requirements for this position are high energy, positivity, patience, dedication, excellent work ethic, persistence, follow-up, effective utilization of provided resources and unbeatable customer service. The candidate must be highly motivated, well organized, and a self-starter with the ability to multitask, solve problems, and work independently with minimal supervision. Strong communications skills (verbally and written) and the ability to interact well with all types of people/personalities is a must.

* Reliability is key. Previous business references will be checked and the first discussion had will refer to reliability.

Job duties include utilizing our service-specific tools and collaborate with other staff and vendor support resources.

Responsibilities:
· Answering and managing multiple phone lines (call center experience preferred)
· Calendaring
· Scanning
· Customer follow-ups

Qualifications:

· High School diploma
· Excel
· Word
· Outlook
· Internet
· Patience and willingness to learn new programs

Compensation: · $22/Hour (not flexible)

Experience:

Microsoft Office: 1 year (Required)

Customer Service: 2 years (Required)

Ergonomic Workspace:

Yes

Company's website:

Work Remotely:

No (no exceptions)