Front Desk Agent Hyatt House
Listed on 2026-09-20
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Front Desk/Receptionist
Night Auditor – Overnight Front Desk
Hyatt House Pleasant Hill
Pleasant Hill, California
Hyatt House Pleasant Hill is looking for a reliable, professional, and guest-focused Night Auditor to join our team. This position is ideal for someone who works well independently, remains calm under pressure, and takes pride in delivering excellent service throughout the overnight shift.
Key Responsibilities:
Welcome guests and handle overnight check-ins and check-outs
Respond promptly and professionally to guest questions and requests
Complete nightly audit procedures and balance daily hotel transactions
Review reservations, payments, postings, and guest accounts for accuracy
Prepare required reports for hotel management
Answer telephone calls and assist with overnight reservations
Monitor the property and promptly report safety, security, or maintenance concerns
Keep the front desk, lobby, and guest-facing areas organized and presentable
Communicate important overnight activity to the morning team
Follow Hyatt standards and hotel policies at all times
What We’re Looking For:
Dependable and consistently punctual
Comfortable working independently during overnight hours
Friendly, professional, and confident when assisting guests
Strong attention to detail and basic computer skills
Able to handle difficult situations calmly and use good judgment
Previous hotel, front desk, customer service, or night audit experience is preferred
Must be available to work overnight shifts, including weekends and holidays as scheduled
Why Join Us?
At Hyatt House Pleasant Hill, you will become part of a supportive team that values hospitality, accountability, and professional growth. We are looking for someone who wants more than just an overnight job—someone who genuinely cares about our guests and the success of the hotel.
Job Type: PM Shifts, Night Audits
Schedule:
Overnight Shift
Pay: $19.00-$23.00 (room for growth) and based on previous experience.
If you are responsible, detail-oriented, and passionate about hospitality, we would love to hear from you.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).