Housing Specialist

Housing Specialist ABOUT US

Founded in 1991, Hope Solutions, formerly Contra Costa Interfaith Housing, is a vibrant and socially responsive non‑profit agency that provides permanent housing and vital support services to over 2,000 homeless or at‑risk families and individuals in Contra Costa County. Over 40 faith‑based communities support our work, although there are no religious requirements or affiliations to receive services.

Are you seeking a new role that fully utilizes your talents and potential—while helping to make the world a better place? If so, please read on!

What are you passionate about?

At Hope Solutions—we envision a world in which everyone has a place to call home and the support of a strong community so that they can live with dignity and reach their full potential. We strive to be inclusive and responsive to community needs. We are committed to excellence and accomplish our work with integrity, respect, compassion, and humility.

Hope Solution's mission is to heal the effects of poverty and homelessness by providing permanent housing and vital support services to highly vulnerable families and individuals.

Could our mission be your mission?

We're adding to our team of passionate folks who are on a mission to improve the lives of others through services and support that lead to a higher quality of life for our clients.

What's our team like?

Our team is made up of passionate, mission‑driven people working together to advance our vision of secure housing and the dignity of self‑sufficiency for homeless and at‑risk families and individuals in Contra Costa County.

Want to learn more about Hope Solutions and the people behind our mission? Visit our website to learn more about our leadership team and us.

The Housing Specialist provides an array of services to clients within the Encampment Resolution Fund (ERF) program in the Richmond/San Pablo Area, including case management, housing navigation, advocacy, and financial support (such as rent and move‑in assistance), all in support of assessing client goals and connecting them with safe, sustainable housing options. The Housing Specialist works primarily with individuals and families exiting encampments, offering intensive support to help them transition into stable, permanent housing.

As part of a small, collaborative team, the Housing Specialist also provides support to the Senior Housing Specialist and fellow Housing Specialists when needed, ensuring continuity of care and consistent service delivery across the ERF program.

This role includes outreach and engagement with local landlords and property owners, working to identify appropriate housing opportunities and supporting clients throughout the housing placement process. Through a trauma‑informed and client‑centered approach, the Housing Specialist contributes to the success of the ERF program and the broader mission of Hope Solutions.

Supervisory Responsibility:
None

• Meet with identified clients to complete housing needs assessments and create plans for obtaining safe, sustainable housing.
• Assist with data entry, rental subsidy, program incentive tracking for program participants, and tracking/reporting program data.
• Assist Team members on an as‑needed basis with assessing client needs and service planning.
• Assist clients with “document readiness” (gathering and maintaining verification documents required for housing applications)
• Research and identify housing opportunities for clients as requested or needed.
• Assist clients in identifying and seeking desirable, appropriate housing options and mitigating screening barriers.
• Provide applicants with housing‑related resources necessary to obtain and sustain housing…