Warranty Clerk Bowser Automotive

Bowser Automotive is seeking an experienced Warranty Administrator to join our Service team. This is an excellent opportunity to work for a dealership that truly values your time, expertise, and attention to detail.

The ideal candidate is highly organized, detail-oriented, and experienced in processing automotive warranty claims efficiently while maintaining OEM compliance and premium warranty status.

The Warranty Administrator is responsible for a wide range of administrative and office support duties related to vehicle warranties. This role works closely with technicians, the accounting department, and the Service Manager to ensure accuracy, compliance, and timely reimbursement.

• Accurately code and submit warranty claims through the dealership's automated system
• Process warranty requests in compliance with manufacturer, company, and legal standards
• Submit, track, and follow up on all manufacturer warranty claims
• Book warranty repair orders and handle rejected or outstanding claims per OEM guidelines
• Maintain detailed records of warranty parts, including repair order numbers and disposal dates
• Stay current on factory recalls, bulletins, and announcements
• Reconcile warranty receivables and collaborate with accounting to collect payments
• Maintain all service and customer records as required
• Assist with general administrative tasks as needed
• Process weekly payroll for the Service team
• Audit and monitor the rental fleet

• Onsite, office-based position
• Monday through Friday schedule
• Collaborative, positive, team-oriented culture
• Reports directly to the Service Manager and works closely with technicians

• 5+ years of experience submitting automotive warranty claims at an OEM dealership
• CKD experience preferred
• Strong multitasking, organizational, and time management skills
• Excellent communication, analytical, and problem-solving abilities
• Ability to pass a pre-employment background check and drug screening

• Medical, vision, and dental
• 401K with company match
• Company paid life insurance
• Supplemental short term disability

If you're a seasoned Warranty Administrator looking for a stable, supportive dealership environment, we'd love to hear from you.