Business Development Center Sales Associate Needed for Busy Dealership

Bowser Automotive Inc. is growing, and we are looking for a motivated, customer-focused individual to join our Business Development Center (BDC) Team!

This is an excellent opportunity for someone looking to begin a career in automotive sales, customer service, or business development, as well as an experienced professional who wants to grow with a successful dealership group.

As a Business Development Representative
, you will be the first point of contact for customers interested in purchasing a vehicle. You will help create an exceptional customer experience by connecting with potential buyers, answering questions, and scheduling appointments with our sales team.

If you enjoy talking with people, building relationships, and working in a fast-paced environment where your efforts directly impact success, this could be the opportunity for you!

• Serve as the first point of contact for customers through website inquiries, phone calls, and online communication.
• Respond promptly and professionally to customer questions and vehicle inquiries.
• Make outbound follow-up calls, texts, and emails to engage potential customers and build relationships.
• Schedule appointments for customers with our Sales Managers and ensure a smooth transition into the dealership.
• Learn vehicle features and inventory to provide helpful information to customers.
• Maintain accurate customer information and follow-up activities within our CRM system.
• Meet department goals and performance expectations while maintaining a high level of customer satisfaction.
• Follow all Bowser Automotive policies, procedures, and safety guidelines.

• Strong communication skills with the ability to build rapport over the phone and online.
• Excellent listening skills and the ability to understand customer needs.
• Comfortable making outbound calls and following up with potential customers.
• Basic computer skills with the ability to learn new software and CRM systems.
• Organized, self-motivated, and able to manage multiple tasks in a fast-paced environment.
• Professional, friendly, and positive attitude.
• Previous sales, customer service, call center, or automotive experience is a plus but not required.

• Ability to sit and work at a computer for extended periods of time.
• Ability to lift up to 20 pounds as needed.

• Competitive wages
• Medical, dental, and vision insurance
• 401(k) with company match
• Company-paid life insurance
• Supplemental short-term disability coverage
• Paid time off
• Opportunities for advancement and career growth

At Bowser Automotive, we believe in investing in our people. As a family-owned company, we are committed to providing our employees with the training, support, and opportunities they need to build successful careers.

Whether you are starting your career or looking for your next opportunity, Bowser Automotive offers a place where your hard work and dedication can make a difference.