ServiceNow System Administrator

Service Now System Administrator

Corporate Headquarters

Are you a Service Now expert who enjoys optimizing systems and solving technical challenges? Join Uline as a Service Now System Administrator and help manage, enhance and support our Service Now platform, ensuring reliable and efficient service delivery across our growing North American company.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

• Manage Uline's Service Now platform, including applications, modules and workflows to meet business needs.
• Provide technical support by troubleshooting platform issues, resolving incidents and ensuring timely issue resolution.
• Monitor system performance, manage upgrades and maintain user access to ensure reliable platform operations.
• Build custom dashboards and reports to identify trends and support continuous service improvement.

• Bachelor's degree in Computer Science, Information Technology or related field.
• Service Now Certified System Administrator (CSA) preferred.
• 2+ years of experience in administering End User Computing (EUC) applications preferred.
• Strong knowledge of ITIL processes, JavaScript and Service Now customization.
• Excellent customer service, communication and problem-solving skills.
• Uline does not participate in the H1-B lottery.

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

• On-site café and first-class fitness center with complimentary personal trainers.
• Over four miles of beautifully maintained walking trails.