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Help Desk Manager
Job in
Pleasant Prairie, Kenosha County, Wisconsin, 53158, USA
Listed on 2026-07-14
Listing for:
Prestige Staffing
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
IT Support, IT Specialist
Job Description & How to Apply Below
Skills:
Cyber experience, M365, Service Management, Leadership experience
- Manage hardware and software asset inventory for end-user devices including laptops, desktops, printers, and mobile devices
- Coordinate onboarding and offboarding processes including device provisioning, account setup, and access management
- Administer and optimize the Microsoft 365 tenant including Exchange Online, Teams, SharePoint Online, and One Drive for Business
- Own endpoint security posture across all end-user devices; administer endpoint detection and response (EDR) and mobile device management (MDM) solutions
- Assist with identity and access management (IAM) tasks within cloud platforms, including role assignments, service accounts, and MFA enforcement
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