General Manager

We are conducting a nationwide search to hire a General Manager in our geographic footprint (AZ, CA, CO, , MI, MN, NM, NV, OR, UT). Relocation to one of these markets will be required.

Founded in 2021, the Any Hour Group has rapidly expanded to become a leading provider of home services across 30 locations in 10 states, boasting a dedicated team of over 2,000 members. Our commitment to delivering exceptional service and fostering a positive work environment has driven our success and growth. We pride ourselves on our innovative solutions and customer‑centric approach, making us a trusted choice for homeowners.

As we continue to expand, we seek a dynamic General Manager to lead our teams and uphold our mission of excellence.

The General Manager will oversee the daily operations of a branch, ensuring that all departments work efficiently to meet the needs of our customers. This role requires a hands‑on leader who is not only strategic but also able to lead and coach successful behavior and operations. The ideal candidate will have a strong background in managing teams, financial acumen, and a passion for delivering outstanding customer service.

• Growth Opportunities:
  As we expand, there will be opportunities for career advancement within the company and in locations across the Any Hour Group
• Supportive Environment:
  Work in a company culture that values teamwork, integrity, and a commitment to excellence; work with a proven playbook for successful business operations
• Impact:
  Play a pivotal role in shaping the future of the group and making a difference in our leaders, employees, and customers

• Leadership:
  Lead, mentor, and manage a team of service, sales, and installation technicians, office staff, and other personnel to ensure the delivery of high‑quality services
• Operational Oversight:
  Oversee all aspects of the company's operations, including scheduling, dispatching, and customer service, to ensure smooth and efficient processes
• Financial Management:
  Manage the company's budget, monitor financial performance, and work to improve profitability through cost‑effective strategies and revenue growth initiatives
• Customer Satisfaction:
  Maintain and enhance customer relationships by ensuring prompt, professional, and quality service. Handle customer escalations and implement solutions to improve customer satisfaction

• Experience:
  
  5+ years of management experience in a service‑based industry, preferably in home services, construction, or similar fields
• Language: ability to communicate effectively in both English and Spanish is strongly preferred.
• Education:
  
  Master of Business Administration is strongly preferred.
• Skills:
  
  Strong leadership and team‑building skills, excellent communication abilities, and a solid understanding of financial management
• Financial Acumen: A strong understanding of how to grow top line revenue and profitability (EBITDA) at a branch level is non‑negotiable for this role
• Sales
  
  Experience:
  
  A competency in ethically selling products/services and developing a sales team is required. Strong preference for candidates who have managed point of sale within customers' homes
• Attributes:
  Results‑driven, customer‑focused, with a strategic mindset and the ability to adapt to changing business environments
• Pre‑employment background check & drug test

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and why they are the ideal fit for this role.