Technician, Incoming Quality Assurance

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life‑changing medicines, strengthen how health is understood and managed, and support the communities we serve.

This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.

Technician, Incoming Quality Assurance will support activities within Warehouse operations, including goods receipt, sampling, and outbound shipping process as well as perform incoming inspections including , sampling of raw materials/GMP supplies (components, printed packaging materials, etc.) utilizing SAP and Lab systems. Will also be responsible for delivering samples to laboratories and maintaining retention samples.

• Practices safety behaviors with proper PPE and lifting techniques. Supports all HSE Corporate and Site Goals.
• Documenting inspections in accordance with procedures and specifications.
• Ensuring materials not meeting specifications are quarantined, per local procedures.
• Evaluating damaged materials found on inbound shipments or within the warehouse and determine acceptability.
• Evaluating temperature excursions on shipments received at the warehouse.
• Identifies and assists in resolving issues on inbound shipments (i.e., Incorrect quantity or product, contamination, etc.).
• Performs appropriate transactions in SAP to ensure system represents appropriate status of material (QI, blocked, scrapped, etc.).
• Initiates complaints/remarks to supplier for materials not meeting Lilly expectations.
• May participate in investigations regarding materials or service complaints.
• Authors/revises SOPs, materials specifications, as needed.
• Interacts with other quality functions and supports material related Supplier Change Notifications.
• Participates in/supports regulatory inspections, as needed.

• High school diploma or GED
• Minimum 3 years supporting pharmaceutical GMP operations preferably with sampling of incoming materials.
• Technicians must be able to lift items up to 50 pounds.

• Previous facility or area start up experience.
• Previous experience in GMP production and warehouse environments.
• Understanding of statistical tools and analysis.
• Experience in inventory management systems (e.g., EWM, SAP)
• Experience using Trackwise
• Demonstrated understanding of cGMP regulations related to QA Warehouse and Inspection applications.
• Strong attention to detail.
• Proficient in computer system applications.
• Ability to organize and prioritize multiple tasks, highly flexible and able to work independently in fast paced environment to support production demands.
• Excellent interpersonal and networking skills.
• Highly motivated, enthusiastic, share ideas and lead solutions effectively to resolution; ensure safety of others.

• Ability to work 8 hour days – Monday through Friday.
• Ability to work overtime as required.
• Must be able to lift items up to 50 pounds.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form () for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.…