The North Face: Supervisor - Pleasant Prairie

As a Supervisor at The North Face, you will support the store’s leadership team and drive an above‑class customer experience. This role is ideal for someone who thrives in a fast‑paced retail environment, enjoys mentoring others, and is passionate about delivering exceptional service.

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also achieving individual goals.
• Model selling behaviors and foster a consumer‑centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss‑prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

• 1+ years of retail or store leadership experience in a fast‑paced, customer‑focused environment.
• High School Diploma or equivalent (preferred).
• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high‑performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution‑oriented and flexible in a fast‑paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word‑processing, spreadsheets, and retail software tools.
• Must stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Hiring Range: $20.24 - $30.36 USD per hour. Incentive potential may include an annual incentive plan, sales incentive, or commission. Additional benefits details are provided during the hiring process.

At VF, we value a diverse, inclusive workforce and provide equal employment opportunity for all applicants and employees. All qualified applicants are considered without regard to race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, disability, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other protected class under federal, state, or local law.

Reasonable accommodations are available during the application process. VF is committed to diversity and accessibility and complies with all applicable regulations.