Sales Representative

Overview

Sleep Number® is the leader in personalized sleep wellness, backed by nearly 40 years of innovation and over 16 million satisfied customers. We create mattresses with adjustable firmness, pressure relief, and temperature-balancing comfort that adapt to customers’ changing needs, night after night, year after year.

• Discover each customer’s sleep needs and match them with the right Sleep Number products.
• Clearly explain product benefits and current promotions while delivering personalized customer experiences to drive satisfaction and exceed sales goals.
• Proactively nurture prospective customers through outbound calls, focusing on building relationships that generate repeat and new business.
• Maintain a polished showroom and deliver an exceptional store experience.
• Participate in sales practice training and coaching to sharpen your skills.

• Strong communication skills with the ability to adapt to diverse customer needs.
• Goal-oriented and customer-focused attitude, with a drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1–2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.
• Preferred:
  Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfortable using CRM systems, point-of-sale technology, and interactive sales tools (e.g., iPads, apps).
• Ability to work independently with minimal supervision while collaborating effectively with a team.

• You’re energetic, proactive, and thrive in a customer-focused environment.
• You’re a collaborative team player who welcomes feedback and coaching.
• You’re a tech-savvy early adopter.

Most team members earn a salary of $47,000–$66,000 annually; actual earnings vary and are not guaranteed. Guaranteed base pay of $17/hour, along with uncapped commission and bonus potential. Non-draw commission structure.

Benefits include health, dental, vision, and 401(k) coverage, flexible paid time off and volunteer opportunities, comprehensive training and career development programs, a supportive inclusive culture, and access to Sleep Number’s bed benefit.

Sleep Number is an equal opportunity employer. We cultivate a workplace culture where everyone is valued, respected, and treated fairly.