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Experienced Field Service Technician

Job in Pleasant Prairie, Kenosha County, Wisconsin, 53158, USA
Listing for: Reliable Door and Dock, Inc.
Full Time position
Listed on 2026-02-12
Job specializations:
  • Trades / Skilled Labor
    Installation Technician, Field/Service Technician, General Labor, Maintenance Technician / Mechanic
Salary/Wage Range or Industry Benchmark: 25 - 45 USD Hourly USD 25.00 45.00 HOUR
Job Description & How to Apply Below

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Job Description

Are you a hands-on problem solver with a passion for providing top-notch solutions? If so, we want you to be a part of our dynamic team!

searching for Field Service Technicians to join our growing organization.

  • Friendly Team:
    We have a strong culture of team-work! All of us work together to serve our customers.
  • Love the Work:
    Each day brings interesting work with opportunities to learn and grow.
  • Reputation and Pride:
    We take pride in our service, skill, and safety. Our customers love the work we do.
  • The Best Training and Tools:
    We invest in your success by providing training, support, and the best technology and equipment in the industry.
  • Excellent Compensation and Full Benefits:
    We offer excellent compensation, a generous 401(k) plan, health insurance, life & disability insurance, vacation & holiday pay.


Job Description

Are you a hands-on problem solver with a passion for providing top-notch solutions? If so, we want you to be a part of our dynamic team!

Reliable Door and Dock is a leading commercial overhead door and loading dock equipment service and installation company, headquartered in Jackson, WI. We specialize in delivering top-quality service, providing excellent customer experiences, and keeping businesses operating smoothly. Our skilled and experienced service technicians, installation crews, sales representatives, and support staff are the industry's best! We are searching for Field Service Technicians to join our growing organization.

We are a terrific place to work!

  • Friendly Team:
    We have a strong culture of team-work! All of us work together to serve our customers.
  • Love the Work:
    Each day brings interesting work with opportunities to learn and grow.
  • Reputation and Pride:
    We take pride in our service, skill, and safety. Our customers love the work we do.
  • The Best Training and Tools:
    We invest in your success by providing training, support, and the best technology and equipment in the industry.
  • Excellent Compensation and Full Benefits:
    We offer excellent compensation, a generous 401(k) plan, health insurance, life & disability insurance, vacation & holiday pay.
Responsibilities

Our Field Service Technicians are the face of Reliable Door and Dock, which means that you have the opportunity to make a direct and positive impact on our customers. As a technician, responsibilities include:
  • Installing and servicing overhead doors, docks, dock levelers, springs, cables, and other essential hardware.
  • Setting up and maintaining various commercial and industrial specialty doors, equipment, and accessories.
  • Ensuring quality by meticulously checking for proper installation, clearance, and balance.
  • Delivering unparalleled customer service and responding to customer inquiries honestly and pleasantly.
Qualifications

To excel in this role, you should:
  • Have one or more years of experience installing and/or servicing overhead doors and docks, or other similar mechanical, electrical, construction or field-service skill
  • Be a master of hand and power tools, showcasing your knowledge in this area.
  • Possess mechanical aptitude that enables you to troubleshoot and solve technical challenges.
  • Be a team player who can also work independently.
  • Exhibit strong communication and interpersonal skills for interacting with colleagues and customers.
  • Have a valid driver's license and maintain a clean driving record.
  • Be capable of regularly lifting anywhere between 50-100 lbs.
Compensation

The starting pay for this role is generally $25 per hour and up to $45 per hour, but the actual wage may vary depending on the candidate's knowledge, skills, and abilities.

Interested?

To apply , please submit your application using the link provided. For more information on our company, please visit

Reliable Door and Dock is an affirmative action and equal opportunity employer and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. All candidates must be willing and able to pass a pre-employment drug test.

REQUIRED LANGUAGE SKILLS, MATH SKILLS, AND REASONING ABILITY:

  • Ability to read and interpret technical documents such as product manuals, installation guides, instruction books, safety information, drawings, prints, schematics, diagrams, and trouble-shooting guides.
  • Ability to write accurate, complete, and neat job notes, service tickets, work summaries, and other records and documentation.
  • Ability to communicate effectively with customers, vendors, third-party experts, and co-workers.
  • Strong basic math skills (add, subtract, multiply, and divide in all units of measure…
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