Administrative Clerk

Responsibilities

• Answer and direct incoming phone calls professionally and courteously
• Provide excellent customer service to clients and internal team members
• Perform data entry with a high degree of accuracy (35+ WPM preferred)
• Organize, maintain, and compile office documents and records
• Prepare and process shipping and distribution documentation
• Review and manage complex shipping and distribution lists in Excel
• Ensure accurate execution and tracking of shipments
• Utilize shipping and operational systems to support daily workflow
• Assist with general administrative and clerical duties as needed
• Communicate effectively through phone, email, and web-based platforms

• High School Diploma or GED required
• 1–2 years of customer service, billing, administrative, or clerical experience preferred
• Strong proficiency in Microsoft Word and Microsoft Excel
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Basic math skills
• Ability to multitask and prioritize in a deadline-driven environment
• Ability to work effectively with coworkers and clients
  
  Shipping and receiving experience is a plus, but not required
• Bilingual Spanish is required
• Reliable transportation and strong attendance record required

Equal Opportunity Employer / Disabled / Protected Veterans.